Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Moffat Freezer I have a Moffat fridge and freezer and everything in the freezer is thawing and the stuff in the fridge is not that cold. I can only turn up the fridge and it is on the highest number (9) and it is still not cold. Any ideas? Heather

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Re: Moffat Freezer

Things to check

Check freezer...

for Frost build up and if Fan is blowing,

Check condenser...

To make sure clean, and the fan is blowing by compressor & IF it is running

Check Recirclating Vents in refrigerator... to make sure theres no blockage,

CONTROLS ...should be in the middle setting,


Posted on Oct 14, 2007

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Freezer is working,but fridge is warm. Fan in back of fridge will not shut off.

If your fridge is not designed with an automatic de-icing function, then there may be an ice dam blocking the cold air from moving from the freezer to the fridge. I had a fridge once that would get blocked with ice even if the rest of the freezer was ice-free.

Unplug your unit (often shutting off the breaker is easier than digging behind the fridge for the plug).

Pull everything out of the freezer and put it in a box. Cover the box completely with blankets to insulate it so your food doesn't thaw and spoil. Prop open the freezer door and let any ice accumulation melt.

Once everything has thawed out, wipe up the water and plug the unit back in. You should be able to tell after 10 minutes or so whether the fridge is getting cooler or not.

Mar 04, 2015 | Refrigerators

1 Answer

Fridge is not cold and freezer is thawing all my frozen food , is compressor gone?

Check if fan in freezer is running as well as fan by the compressor and the compressor itself. Check for any frost buildup on evaporator cover in freezer.

Nov 17, 2011 | GE Refrigerators

1 Answer

Frigidaire model FRS24WNF. Will not freeze (except the lower compartment of the freezer) nor transfer cold air to the refrigerator. The back panel above the coils freezes up. Once I turned off the unit...

Of necessity, this is going to be a very LONG answer, BUT... it COULD save you from buying another fridge. There could be several causes for your issue, but the most likely is a blockage [usually a buildup of "frost"] of/in the duct that carries cold air from the freezer compartment to the fridge compartment.

Not all, but MOST refrigerators work by having two controls for the two zones [freezer and fridge sections]. The first control [an actual thermostat] is for the freezer, and is what actually turns the compressor on and off. The other control is for a "damper" in the duct [or, SOMETIMES controls an in-duct FAN] from the freezer to the fridge section.

The compressor system cools the freezer, and the refrigerator section is cooled by transferring colder air from the freezer.

The freezer control should be set to keep the freezer at about minus 10 degrees Fahrenheit to about zero degrees. Then the fridge damper control [usually the control with the letters A, B, C, and D] is usually set to about the MIDDLE position, hopefully to keep the fridge section about 34 or 35 degrees to a max of about 38 degrees.

SINCE you say that the FREEZER IS operating PROPERLY, I suspect that the DUCT that is supposed to supply cold freezer air to the fridge is somehow blocked, and this is usually caused by an accumulation of FROST [frozen water VAPOR] in the duct. Note, and write down the "settings" for BOTH controls. You'll need these later to restart the fridge.

Although the "fix" is a pain in the ____ it is not that difficult. Here are the steps to correct:
1. Get one or more ice chests/coolers.
2. Remove ALL contents from the freezer and place together in one, or if necessary two of the coolers well covered by bag ice to preserve the contents. Put a couple of bowls, or anything, in the bottom first to keep the frozen stuff above water from the melting ice. Then pack the frozen stuff very tightly with as little open space as possible. Then pour crushed ice on top. Several times a day, drain the melt water from the drain on all the ice chests, and as necessary, add ice to replace that which melted.
3. Do the same thing with everything from the fridge section.
4. Then turn OFF the refrigerator, and CLEAN both the fridge and freezer VERY WELL. IF you don't clean both the freezer and fridge WELL you will get mold, mildew, and probably an offensive odor!
5. Then PROP the freezer AND fridge doors open AT LEAST a couple of inches, or MORE if possible. This will allow warmer household air inside. IF you have a portable fan to blow house air into the fridge section that will cause the frost to melt faster.

In a house with no air conditioning, in the summer, the blocked duct should thaw in well less than 24 hours. If you have air conditioning and no fan circulating air into/through the fridge it could take 2 or 3 days, but in any case, after 3 days, you should be ready to test the fridge.

6. Plug the fridge back into the wall outlet, set both the freezer thermostat and the fridge control back to their original settings when the fridge was cooling properly. [AGAIN I remind you that, at the very beginning, make note of, and write down the settings for both the freezer thermostatic control, and the fridge duct control]

7. Place a thermometer on a middle shelf of the fridge [and if possible, one in the freezer also] and check it/them after about 4 to 8 hours.

IF a frost blockage was the cause of the failure, the fridge should now be cooling properly again and when the fridge temperature gets down to below 36 or 37 degrees [F], then you can replace all the stuff into the fridge. IF none of the freezer stuff has thawed, then that can be replaced in the freezer. IF any has thawed, then cook it properly, and you can freeze it again if you want.

I know this is a lot of work, BUT... it sure is A WHOLE LOT LESS EXPENSIVE than replacing a refrigerator that DOESN'T NEED REPLACING!!!!!

Jun 30, 2011 | Frigidaire Model: FRS3HR5HB

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Temperatures not staying cold, then getting too cold. First everything in freezer thawed out. Then, fridge wasn't cold enough. We moved everything to freezer just to keep colder (not to freeze). Then, days...

assuming fan now working. clean out vents/ drain holes (make sure no ice in bottom of freezer or in fridge unit)i.e. a total defrost.then check door seals all okay(no air leaks) if unit was trying to defrost itself and you reset to colder it will need to reset itself.....

Feb 11, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

Freezer is over freezing/ice-ing up behind the board {where all the wires/fans/stuff is} thus not keeping fridge or freezer as cold as it should be.

You fridge has a broken defrost controller or a broken heating element.

Go to Roper online to find your parts and then see if you can buy them either at or ebay. These are good cheap ways to get your stuff sent directly to you!

Then, unplug the fridge, thaw it out. And while its unpowered and thawing replace the two parts. Refer to your units parts diagram for parts locations. The controller should just be hiding down underneath or in back and the defroster heating element is usually under the freezer.

Good luck and be careful!

Feb 08, 2010 | Roper RT18DKXKQ / RT18DKXKT Top Freezer...

1 Answer

The fridge of my American style fridge/freezer is

You can use a hairdryer on the frozen parts.
The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp ..

Sep 06, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Freezer isn't staying cold

What is the solution? What can we do to engage the refrig. again?

Mar 31, 2009 | KitchenAid (KSRD22FKST) Side by Side...

1 Answer

Cooling Problem with Amana Fridge/Freezer model ARS2663AC

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Jul 05, 2008 | Amana ABB1927DE Bottom Freezer...

2 Answers

Bottom mount freezer not getting cold enough

You have a failed component or components in your automatic defrost system. This is why you have excessive frost inside the freezer along the back wall. The timer could be stuck in run mode. The defrost thermostat (bi-metal) could be defective or the defrost heater could be open or shorted.

Sep 18, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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