Question about Creative Labs Zen Micro MP3 Player

2 Answers

Creative Zen Micro

I turn my mp3 player on and it comes up with "Firmware Problem" and then skips to the "Clean Up, Format All, Reload Firmware and Reboot" screen. I have uninstalled the cd from my computer and reinstalled it but it hasnt fixed the problem. What should I do?

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  • Anonymous Dec 26, 2007

    well, when i turn on my ZEN micro(2gb), it goes through the start up screens and then goes to a screen briefly that says....Firmware Problem...i do not know how to fix this issue...i cannot get it off of the main menu at the start up of my mp3....it simply gives me 4 options...1.clean up,2.format all,3.reload firmware, 4.reboot....unfortunatley, there is no fix everything feature, so i am asking how i am to fix this firmware problem

  • Asmodeu Mar 04, 2008

    turn my mp3 player on and it comes up with "Firmware Problem" and then
    skips to the "Clean Up, Format All, Reload Firmware and Reboot" screen.
    I have uninstalled the cd from my computer and reinstalled it but it
    hasnt fixed the problem. What should I do?

  • inefabyl Apr 07, 2008

    my creative zen micro black mp3 player 5GB...it now in this situation..
    recovery mode
    1.clean up
    2.format all
    3.reload firmware
    4.reboot
    i need to install or reload firmware..but i dont havet...only ungrate firmware version 1 end 2...but it not good...
    i need driver for my mp3 player? or?...

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2 Answers

Same thing happened 2 me, just get a new mp3 player. haha

Posted on Dec 28, 2007

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  • 4,889 Answers

There is no clear reason as to why this occurs, but there are some things you can try:

1. Reset the player
2. Run Disk Cleanup
3. Reload the OS
If none of these help the only other option left is to reformat the player. If you do this you will obviously lose all content, including that bundled with the player.
Note that format seems to be the most common cure for this

Posted on Oct 14, 2007

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1 Answer

What can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?


what can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?

Jul 08, 2012 | Creative Labs Zen Micro MP3 Player

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My brother's MP3 player is messed up. When you boot it, it automatically goes to recovery mode. Here, it tells you the firmware and gives me a couple options: Recovery Mode Creative Zen Micro...


Couple things to try.

Let the battery drain completely, then do a full charge and try again.

When turning it on, don't hold the ON slide, just slide it to ON then let it go. Holding it will send it into recovery and reset mode.

Jan 25, 2011 | Creative Labs Zen Micro MP3 Player

1 Answer

My CREATIVE ZEN Micro doesn't play any media after i accidentally dropped it. Is there hope?


1. Ensure that the player is turned off

2. Remove the battery.

3. Move and hold the Power button to the Power On position and re-insert

the battery to the Zen Micro. Hold the Power button until the rescue

mode appears.

4. After 2-3 seconds the rescue menu will be displayed.

At this point the battery can safely be replaced and maintenance options

performed.

5. Four options will be displayed on the LCD screen:

? Clean Up - (To rearrange your stored data)

? Format All - (To format and remove all data)

? Reload Firmware - (Reloads your player's operating system - Do not

choose this option unless you have downloaded a firmware update from the

Creative website)

? Reboot - (Restarts your Player)

6. Select the Clean Up and then the Reboot option.

Now, please try turning off the player.

Jun 07, 2010 | Creative Labs Zen Micro MP3 Player

2 Answers

Recovery


reload firmware is your best choice

Jun 21, 2009 | Creative Labs Zen Micro MP3 Player

1 Answer

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I have the same problem,when i turn my creative zen v on it says firmware problem!!!?!!!and there is a choise:

clean up
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reload firmware
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If a problem is occuring with the firmware, then just go onto the CREATIVE ZEN website /www.creative.com and select the model of your creative mp3 player.. once you have selected the modell it will then scan your mp3 player to check what it is required and then reccommends the downloads listed. However it is vital that your mp3 player is connected to your pc via usb lead.

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Try recovery tools at creative:
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Nov 29, 2007 | Creative Labs Zen Micro MP3 Player

3 Answers

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Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

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reload the firmware
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

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