Question about Canon PIXMA MP830 All-In-One InkJet Printer

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I've been using my MP830 with Windows XP for years without any problems. I have all of the current Windows updates. I'm now getting this message: "prestopm.exe has encountered a problem and needs to close"

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It has to do with your display.
Try this...
1. Click Start, and then click Control Panel.
2. Click Appearance and Themes.
3. Click Display.
4. On the Settings tab, click Advanced.
5. On the Troubleshoot tab, move the Hardware acceleration slider control to the third position (from the left), and then click OK.

Note The following message is the description for this position:
Disable all Direct Draw and Direct3D accelerations, as well as all cursor and advanced drawing accelerations. Use this setting to correct severe problems with Direct X accelerated applications.

6. Click OK to close the Display Properties dialog box.

Posted on May 13, 2009

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Posted on Jan 02, 2017

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1 Answer

Cannot update Windows XP Pro


realizing that win xp is no longer supported by microsoft the problem may be that there is now no connection to allow up dates to win xp
if you have service pack3 for xp that is the last update
ring microsoft and find out what is going on

Mar 11, 2017 | Office Equipment & Supplies

Tip

How to check if your system needs drivers


WINDOWS XP

Goto Start > Run > type "devmgmt.msc " without quotes and hit the enter key. You will get Device Manager opened. Now see if you see any yellow exclamation mark. If you see yellow icon that means the current drivers are corrupted or the drivers are not installed.

To fix the issue use windows update site and install all the hardware updates.

WINDOWS VISTA & WINDOWS 7

Goto Start > In Search type "device manager " without quotes. > Now locate device manager and open it. Now see if you see any yellow exclamation mark. If you see yellow iconthat means the current drivers are corrupted or the drivers are notinstalled.

To fix the issue goto control panel and open widows updates and install all the hardware updates for your system.

on Dec 08, 2009 | Computers & Internet

2 Answers

Microsoft updates do not install


You have not said which OS you are using so; from http://support.microsoft.com/kb/943144

When you try to install Windows updates from the Windows Update Web site, the Microsoft Update Web site, or by using Automatic Update, you receive a message that the update is not installed successfully. Additionally, the update is not displayed in the update history.

You may experience this issue in the following scenarios:

Scenario 1 You try to install updates after repair a Windows XP installation by using the Windows XP CD.
Scenario 2 You perform the following operations before you try to install Windows updates:

You perform a new installation of Windows XP Service Pack 2 (SP2).
You visit the Windows Update Web site, or the Microsoft Update Web site.
Note When you visit the update Web site, the latest version of Windows Update software will be installed in your computer.
You install Windows XP Service Pack (SP3) without a restart.
You try to install Windows updates after the install of Windows XP SP3.

Then cause ;

This issue occurs because the Wups2.dll file that is included in the latest version of Windows Update is not installed correctly.

For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.
To resolve this problem, use one of the following methods;

Method 1: Download and install the Windows Update Agent,
For an x86-based computer; http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x86.exe

For an x64-based computer http://download.windowsupdate.com/WindowsUpdate/redist/standalone/7.4.7600.226/WindowsUpdateAgent30-x64.exe

Method 2: Register the Wups2.dll file,

To have MS register the Wups2.dll file in Windows for you, go to http://support.microsoft.com/kb/943144#FixItForMeAlways.

If you prefer to fix this problem yourself,

To register the Wups2.dll file in Windows, follow these steps:

1. Stop the Automatic Updates service. To do this, follow these steps:
a. Open the Command Prompt window. To do this, click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv

2. Register the Wups2.dll file. To do this, follow these steps:

a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll

Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll

b. Click OK if you receive a verification message.

3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv

4. Exit the Command Prompt window. To do this, type exit at the command prompt, and then press ENTER.

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NSIS Error & missing graphics


Read the tutorial from "nsis.sourceforge.net" - "Why do I get NSIS Error" @ http://nsis.sourceforge.net/Why_do_I_get_NSIS_Error

Hope it helps.

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My computer not working right


It's possible that Microsoft updates need to be run to remedy your problem. If your updates are current, the Microsoft site can also validate your copy (if it's bad--you have a case against the vendor that sold you the laptop--g/l if it was Circuit City). If M/S validates with no problems, you might be able to troubleshoot it on the Q&A site. Sorry that I'm not more helpful about this, I've been running into several 'weird' Vista problems lately (that are usually update related) and if gets too annoying, I recommend upgrading to Windows 7 if possible or downgrading to XP pro. Good luck.

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Easy Photo Print


night be wise to look on Canon driver website to see if there is any updates for your problem or it might be wise to download easy photo print ex. thats the new version.
http://software.canon-europe.com/

hope this helps

Oct 06, 2008 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Microsoft updates


Most of the time when updates cannot be installed, is because you have installed a file that is newer than the one provided by Microsoft, or you already have the "update" and Microsoft gives you the error.

Essentially when your computer communicates with the Windows Update website. It uses TWO technologies called:
Active X - to interact with the Microsoft site. The first time you visit the Update website, using your profile, you are asked if you will accept the Windows Update Control Package (the Active X control) onto your machine.
SSL (Secure Socket Layer) - A method of data encryption used by Internet Explorer.
Now this general error message 0x800A138F, that some folks get when they visit Windows Update, has been around for a while. BUT, when the MSBlast virus was unleashed Microsoft changed a few things at the main update website. One of them was to use Akamai for additional bandwidth and this connectivity is exclusively using HTTPS (SSL) for the downloading of the update catalogue. It is since then that we have seen an escalation in the number of 0x800A138F error messages!
The following steps will help many of you... BUT
What would be REALLY helpful to anyone trying to support you, is if you go to the "Windows Update Log" and look for any "Errors". This gives a clearer indication as to the exact nature of the problem. (The 0x800A138F error message is a "General" error THE real error number is in the log. A list of possible error messages is in a table at the bottom of this page.)
The windows update log is in the following places:
C:\Windows\Windows Update.log (Win XP & Win98/Me)
C:\WINNT\Windows Update.log (Windows 2000)
Just copy and paste the above in Windows Explorer to open the log file...

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2 Answers

Canon MP830 Service Error 6000


Canon PIXMA MP830 all-in-one Inkjet Printer
Error code 5C10 on computor screen and on the printer it says 6A00

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6 Answers

"a service installation section in this INF is invalid"


If the player is showing up in your Windows' Device Manager under "portable devices" with a yellow "!":

1.) Right-click the yellow "!" and choose "update driver".
2.) When given the option to connect to Windows Update, choose "no, not this time" and click next.
3.) Choose "Install from a specific location (advanced)" and click next.
4.) Choose "Don't search. I will choose the driver to install" and click next.
5.) Click the "Have Disk" button. Browse to C:\Windows\inf and choose the file marked "wpdmtp.inf"

I can't believe the generic players have such crappy support when so many people have this problem! I think the Windows file problem might be caused by "compressing old files" when you do a disk cleanup.

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