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CD player not powering up

The unit will not turn on,motorised front screen opens when power is connected & then closes within a few seconds,Have managed to get it turned on since the initial problem by holding the screen open,when the unit is on everything works fine but when turned off it will not turn on again!!Could you offer me any suggestions??I suspect the ribbon from the unit to the front panel,if you suspect this too,Can you suggest where i may be able to get hold of a replacement ribbon??Many thanks in advance!!


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  • tayls Nov 10, 2007

    Many thanks for your advice John,will take it in to my local kenwood dealer & see if they can price it up to do the job,The unit is a few years old now but was a top of the range model when bought & seems a shame to just write it off without trying to repair it!!!Thanks again!!!



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You don't mention what model of Kenwood, but this is a common problem with all rotating front displays.
The replacement of these ribbon cables can be awkward, some have a tension system and the removal of the 'mask' front cover has to be heated with a hair dryer to release the double sided tape.
Only a Kenwood dealer could get the cable as they are not an accessory

Posted on Nov 09, 2007


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What is the model number of your DVD player? You may try power resetting the unit and check if it helps. To power reset, turn OFF the DVD player and unplug the power cord from the electrical outlet for 30 seconds. Plug the power cord back into the electrical outlet and turn the player ON. Attempt to open the disc tray.

Depending on the model number of your DVD player, simultaneously press the POWER + STOP + EJECT buttons. If the disc tray still does not open, simultaneously press the DISC1 + STOP + EJECT buttons.
NOTE: This step may not apply to all models as DISC1 is not available on all DVD players.

If this does not work and if the DVD player has DISPLAY and PREV buttons, press and hold the DISPLAY+PREV buttons for two seconds to unlock the drawer.

This issue may occur if the disc is damaged or if the disc was not inserted properly into the Blu-ray Disc® player. Follow the steps below to open the disc tray and eject the disc.
  1. Turn off the Blu-ray Disc player.
  2. Disconnect the power cord (mains lead) or AC adapter.
  3. Allow the disc player to remain without power for 30 seconds.
  4. While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.
    IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE andPLAY buttons simultaneously, then reconnect the power cord.
    NOTE: This step may require the assistance of a second person.
  5. After reconnecting the power cord, when the tray opens, release the OPEN/CLOSE button.
  6. Remove the disc.
  7. If necessary, disconnect and then reconnect the power cord to recover the player.

Aug 24, 2015 | Televison & Video

1 Answer

The display flashes "closed" and I can't open the cd drawer when pressing the open/close button. Is there a reset please ?

Try removing power from the unit, let it set two minutes without power and power it up again. See if the problem continues.
Make sure the cd drawer is complete closed and flush with the front panel. If not, something could be stuck inside.
Turn off power and remove cord from wall for next step:
There is a small hole generally on the flat face of the cd drawer through which a bent straight paper clip can be pushed gently until you hit a mechanical stop. Pushing slightly harder at this point should cause the cd drawer to move open mechanically. Gently pull the cd drawer open until you can remove any CD still inside.
Gently push the drawer closed again and restore power to the unit and see if the problem returns.
Would be nice to have manufacturer and model number of the CD player.

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The question may look okward but did you turn on the switch ?
mine has an on /off switch on the front bottom part
other point you also need to insert the little red magnet in its comparment in front to activate it

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My dvd is not working on my blue ray it saying go to update some software

you will need to download the update from

how to - make an update CD

  1. Download the software update file for your hardware.
  2. If the update is compressed (zip file or rar file), the file should be uncompressed before burning.
  3. You must burn the update file on a blank CD-R/W disc by using "Burn Image" option.
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how to - update your player with your CD
  1. Press OPEN/CLOSE to open the disc tray.
  2. Insert the update CD-R disc with the software update, label facing up.
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  4. Wait 1-2 minutes until the screen displays "Verifying Firmware version..."
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I have a denon 1720 dvd player. When you press the power button it comes on for 3 seconds then the power button turns back red and powers off. If you press the eject button within the 3 seconds the tray...

same equql problem....?????

Can you help?

i have a denon 1720 dvd player. When you press the power button it comes on for 3 seconds then the power button turns back red and powers off. If you press the eject button within the 3 seconds the tray opens and the power button stays green. As soon as you close the tray the power agin goes to red. i have a denon 1720 dvd player. When you press the power button it comes on for 3 seconds then the power button turns back red and powers off. If you press the eject button within the 3 seconds the tray opens and the power button stays green. As soon as you close the tray the power agin goes to red. Can you help? thanks thanks

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To open the drawer, unplug the unit while the power is on (so that the drawer doesn't try to open on its own). Keeping the unit flat on a table, look underneath and find the small hole where you can turn the loading gear. Rotate it until the unit opens, using a standard flat screwdriver. The loading gear is a white plastic part with a slot in it. You should be able to see it rotate if you move the drawer by hand.

After manually removing the disc, turn the gear with your screwdriver until the drawer is all the way in, The gear should be able to be turned for three or four more turns when the drawer stops loading. If it doesn't, turn it a bit further unit it "pops" past one more gear notch. It should then turn freely for a few more turns, at this point you should stop. Do not force it once it stops the second time. This is the "Disc Loaded" position.

Power the unit back up and see if it loads a disc and plays correctly.

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1 Answer

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Yeah remove the unit from your car,
Go to car audio store and buy Kenwood receiver without the
fancy opening front.

Dec 17, 2008 | Kenwood eXcelon KDC-X879 CD Player

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