Question about Brother MFC 9600 All-In-One Laser Printer

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Hi I keep getting a printer jam off line Even thought there is no paper jam. what do i do to get the printer to work? I have tarn off the power back on but still get the same printer jam.

Hi I keep getting a printer jam off line Even thought there is no paper jam. what do i do to get the printer to work? I have tarn off the power back on but still get the same printer jam.

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Maybe the paper pick has failed..try to add some paper to the tray so that the paper pick mechanism can easily pick them..

Posted on May 13, 2009

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First just try to reset settings to factory defaults.

Posted on May 13, 2009

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Fuji Xerox cm205fw keep getting paper jam message


Just for any others with this question, I have been plagued with the same problem with my CP205 and CM205 printers, and discovered with the CM205 that it does still have a small scrap of paper left in the end of the paper path, near where it ejects. This can't be seen if you are looking inside the printer from the back door, hence anyone thinks it's clear, but if you open the main top door, by lifting up the control panel, and shine a torch down there, that's where you will probably find the small scrap of paper, which is stoping the printer from working. I managed to remove mine with a set of small tweezers. It would help if the machine could give you a more accurate error message, eg, lift the TOP door and remove paper jam.

Cheers, Vaughan

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Paper jam in dell photo 964 . Took all the paper


Hi there
i have the exact same printer and this is what i did even though i took out all of the paper ( i thought) i got a flashlite and i opened up every thing that i could and then i looked and wow lots of little pieces of dust and some paper too so i removed all of that and after powering it up again it worked just fine so you may want to try that ok hope this helps solve your problem.
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Paper jam - cleared, but still says there's a jam


hi katherine. unplug the printer, wait three minutes and plug it back in. sometimes this will reset everything. if it doesnt, keep looking for a scrap of paper stuck in it somewhere either where it goes in or where it comes out. good luck.

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Dell printer keeps saying to clear paper jam even though no paper


Went into Dell support and followed their instuctions on getting the cable back in line and in place

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Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

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3 Answers

Dell photo printer 942 all in one paper jam


Hi,

Paper jams can be real or false. The all-in-one may report a paper jam when there is not any jammed paper, however, the solution to a real paper jam or a false paper jam is the same. Up-grading the printer firmware could also fix this kind of issue, however I would appreciate if you try the steps below before you up-grade the printer firmware.
To fix the paper Jam errors please try the following steps:
1. Confirm that no foreign materials are inside the machine.
2. Confirm that usable paper is set.
3. Confirm that the paper is set properly.
4. Confirm that recommended paper is used, and the number of sheets set does not exceed the required limit.
5. Disconnect the printer power cord as well as the printer cable form the printer.
6. Turn the printer upside down and shake the printer in order to remove any obstacle which is stuck inside the printer causing the paper jam error.
Open the printer cover and remove the cartridges and check carefully if there is any small piece of paper which is stuck inside, if so carefully remove it.
7. Disconnect the printer power cord and press and hold the power button on the printer for about 15 to 20 seconds( this will release the flee power) and reconnect the printer and check.

If the above mentioned steps do not fix the issue please up-grade the printer firmware form the Support.dell.com web site. However make sure that you do not turn off either your printer or computer when you are downloading and installing the printer firmware.
Alternately you can also try to download the and install the printer drives form the support site if the paper jam message is being displayed on the computer’s screen but not on the printer’s LCD screen.

Should you require any further assistance regarding the printer or even any other computer related issue please feel free to contact me I will be more than glad to assist you.

Regards

Malik Khan

Jan 31, 2008 | Dell 942 All-In-One InkJet Printer

1 Answer

PAPER JAM


Some times there is a little piece of paper stuck in there.

I don't know what make/model of printer you have but this ussually works.

Unplug the printer, switch the paper lever to the envelope setting, take a strip (about an inch wide should work) of card stock and run it up (the opposite direction that the paper runs) through the paper path, sliding it back and forth, it should dislodge anything that is stuck in there.

It is sort of like flossing the printer, but don't be too rough with it, you don't want any of those little parts to come off.

When you are done plug it back in and see if it works.

Jan 09, 2008 | Computers & Internet

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