I have a Encore 5.1 Sound card and have installed

May 13, 2009

- Dear Yannick:

Thanks for the response. Prior to inserting the sound card, I could connect the output of my cassette player (using banana jacks) to the mic port in front of the computer and change the audio to SoundMax HD which is the audio portion of the Motherboard. After making that connection, I was able to play the output of my Aiwa caseette player and record that song. Of course, I also selected the Mic as the input device.

My AIWA Boon Box player is not a high quality device. I brought down my Pioneer high quality cassette player with Dolby Noise reduction. Again I connected the output of the Pioneer (banana jacks using banana cables) and connect to the three ports I mentioned. I now learned that with the sound card, I must only use the sound card posts. Is that mean, I can not use the mic and speaker phone ports in front of the computer. I thought the only way I could use them is through the SoundMax HD. The cables from the front of the computer goes into the mother board. If I use the driver for my sound card, I won;t be able to hear anything because it will be looking at the sound card and the front of the computer is not hooked to the sound card but to the mother board.

I will appreciate if you help me.

Thanks.

Kombiz

May 14, 2009

- Thanks Yannickv:

You were right on. I contacted the Encore Tech Support and told me to disable my motherboard sound. Once I removed the Sound Max HD from the list of the audio drivers, my problem went away. They told me there is a conflict between the drivers from their sound card and the driver for the motherboard. Apparently, it is not enough just to not make connection, the drive must be disabled through the system, Device Manager. Anyway, you were 100% correct with your diagnosis.

Thanks again.

Kombiz