Question about Philips DVDR 3355 DVD Recorder

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Displaying Blocked even after taking out the DVD disk.

The problem happens on the DVDR3355 after an unsuccessful programmed recording. Noticing it was not recording I pressed the record button, then a "Blocked" message appears. I managed to take the blank DVD out using the plastic lever underneath. But... now when I switch on the DVDR the after the "Startup" message the "Blocked" displays again. I tried switching on and off but it did not work. The firmware was updated in January 2007 to version BT5_6, Drive 43.03.11.

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  • vhcasanova May 13, 2009

    Thanks Masteria but I knew about that releasing door plastic lever a year ago when I had to take a DVD disk out. I already tried the suggestion that appears in the FixYa site. It did not work. And I do not think it is a cleaning problem.
    The problem seems different, on the TV screen the 'loading' or 'dots' symbol appears continuously with the display showing first 'Startup' and the 'Blocked'. Pressing by chance the 'record button', a short duration message appears saying 'door open' even being it closed without a disk. It should say 'no disk' as usual. It seems that a disk sensor could be faulty or maybe the plastic lever must be in certain position.
    The DVD recorder is between a set top box (Satellite TV decoder) and the TV set. I am able to watch TV, the DVDR remote control works changing the record source, etc.



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  • Master
  • 355 Answers

First, make sure the DVD Recorder is completely disconnected from the main power supply.

Turn it over and look at the base of the unit, (just underneath the front of the Disc Insert/Eject Tray). There is a small slot (approx 25mm x 8mm) in which you can see a small, white plastic lever, probably situated near the right-hand side of the slot.

Moved this white lever gently to the left, and the tray should open by itself.

Remove the disc, and the recorder will no longer be blocked.

Posted on May 13, 2009

  • Rohit  Asthana
    Rohit Asthana May 13, 2009

    or you can try this one

    I eventually managed to get the drawer
    open after continuously trying the open/close button. Once it was
    opened, I gave the drawer a good clean and used compressed air to blow
    out any debris/dust inside. I inserted a disc and worked it open/closed
    a few times. I still get a blocked message when there is no disc
    inserted, so I leave a disc in at all times and every couple of days I
    work the drawer open/closed a couple of times.

  • Rohit  Asthana
    Rohit Asthana May 13, 2009

    well vhcasanova

    After investigate your problem... I found this issue is related to your faulty lense of DVD... If this DVD is in warrenty period you can change the lense of this DVD....Or you can try a look into ur problem in here( - 740k )...actually I am in hurry ...So need to go ..will solve ur problem after some time..

    thanks for your patience.



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