Question about Goodman CLQ36AR49 Air Conditioner

2 Answers

Heatpump A/C not working

Heatpump will not turn on when put in cool position on thermostat. Everything else seems to work, heat cycle, at least on heat cycle. Did not check auxillary heat though. I checked outside and there is 240V at contactor but no low voltage. I pushed in contactor and unit came on but would not stay on (obviosly). I have not worked on many heatpumps but worked on many condensers so I know all about them and the components. I am not real familiar with all the extra componenets in a heatpump so any help would be appreciated. Like troulbeshooting the electrical system, where is the best place to start and finish? And what type of readings will I expect and what wires usually connect to thermostat and heatpump. I know there is 4 wires going to heatpump (low Voltage) I think it was Yellow, red, orange and not sure about 4th. And the thermostat has 5-7 wires to that. Which is the basic red, yellow, white, green, blue and orange or brown and maybe a light blu wire? Also as I said the heatpump thermosat has a heat selector and auxillary and a cool ad then the fan, thats it. Please help with all troubleshooting techniques, as I will be working on heatpumps from now on at my job.

Posted by on

  • 1 more comment 
  • nicklynn2 May 13, 2009

    Wow, thanks for the quick response guys!

    First response back on the contactor. There was 240V on the line side between the 2 110V wires coming in. There was no low voltage on the coils, sorry for misunderstanding.

    second response, I did turn on HEAT only and it did start warming up in the duct work, but I did not have a chance to go outside and check if unit was running.

    I am not at work right now but will do the troubleshooting techniques you described tomorrow around 10-11AM and I will let you know what I find. I have internet access at work and can be on line and let you know if your available? I really want to try to get this fixed, they have been without air and its starting to warm up.

    thanks again!

  • nicklynn2 May 15, 2009

    I have an update on heat-pump. I have 24vac at thermostat for Y and W when crossed with R and blower did come on when jumped a/c and heat, but not compressor. Outside I replaced contactor on HP and it still would not come on! I have 240vac and 5 wires from thermostat, red, yellow, blue, white and orange. I am not sure what 2 wires together I should check for a/c (24vac) so I checked the red and with other lead on my V-meter I grounded to HP case and had 24vac, same with orange and white. When I manually push in contactor compressor starts as it did yesterday. Do you think it may be reversing valve, and is there a test to check it? Any help would be appreciated. If it helps the HP is a (Bryant Model#661CJ018-E) Thanks

  • Samuel Charles Spriggs May 11, 2010

    Wow, that's alot of information. This got my attention:

    "there is 240V at contactor but no low voltage. I pushed in contactor and unit came on but would not stay on (obviosly)."

    There should be 24VAC on this contactor coil if the thermostat is indicating that the system is cooling. Could this be a thermostat problem?...


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,559 Answers

First,Turn on the heat cycle (Not Emergency)and see if the outside unit come on,If not,and you don't have low voltage outside,Go to the inside unit and test the transformer,If you have low voltage from the transformer but not outside,It is the low voltage wires,If you don't have low voltage from the transformer,It's the transformer.If you have low voltage outside when in heat mode,but the unit won't come on,It's the contactor.Let me know if you need more help.

Please take time to rate this fixya

Posted on May 13, 2009

  • Randy Hough
    Randy Hough May 13, 2009

    Hey,I Just thought about something,I said,check the transformer,Well you don't need to,If the T-stat is working,Then the transformer is good,So it is either a loose connection on the low voltage,broken wire,or connection at the t-stat.

  • Randy Hough
    Randy Hough May 15, 2009

    Go here and go to pages 12 and 13 For a full wiring diagram of the system and thermostat,Plus other helpful heat pump solutions.

    Please rate this a fixya.


  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 21 Answers

Sounds like you've pretty much checked everything out,except---This is a Goodman heat pump,correct?In cool cycle the reversing is energized(FYI)The 5 wires coming to the condenser are correct.The red wire is 24volts/ the yellow wire is the heat circuit/the yellow wire is the cool circuit/the blue wire is common/the orange wire is the reversing valve.Go to the defrost board on the condenser,there should be a row of male spadeclips.The t'stat wires should be connected to CYORW2.With t'stat in COOL,check voltage at the blue and yellow wire,should read 24volts(red wire will probably read also).If you read 24v and unit does not run,I would suspect the board.24v in should be 24v out.If you have other units that are operating correctly,borrow a board install it,should work.Lets check one thing at a time.Let me know. Gregg

Posted on May 28, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Has anyone heard that t-stat on 4045 is supposed to installed reverse of norm?

User Manual - Braeburn Systems
cooling system control board to test the thermostat installation. This could ...configures the thermostat for normal (NORM NON-HP) heating and cooling systems.

Heat Pump Thermostat -
Search Results

    [PDF]User Manual - Braeburn Systems
    This thermostat should only be used as described in this manual. ... configures thethermostat for normal (NORM NON-HP) heating and cooling systems.

Jan 17, 2016 | Toys

1 Answer

Tran 4ton heatpump aux heat willnot come in auto heat mode

Could be cupel of reason #1 if you just installed new thermostat has to be programmed for two heat one cool heatpump. #2 you have lost a wire usealy white on w2 and black on E .or if you have a very old t-stat might be time to replace sounds like old t-stat

Feb 27, 2015 | Heating & Cooling

1 Answer

Swimrite pool heatpump not heating pool

heat pumps do not heat as fast or effectively as a direct heat system such as propane or ng. they are only effective when the outside air is very warm otherwise they will actually cool the pool water.

Jun 11, 2014 | Hayward Pool & Spa

1 Answer

Replacing chronotherm with new rth7600

R= power in G= fan Y= cooling W=heat O= heatpump reversing valve C= common used for clock on chronotherm Usually its pretty streight forward wire for wire. Unless you have a heatpump. The thermostat has to be heatpump compatable. And I ll usually use the 8000 for this. The w and y jumper may not be necesary on the new thermostat as the new one should do it internally once programed as a heatpump thremostat. At least thats how the 5000 and 8000 sreies work. So imagine the 7000 would be the same. You may also have to program the reversing valve operation not all manufactuers do it the same . Some valves have to be powered for heat while others have to be powered for cooling. Good luck

Jun 16, 2013 | Honeywell Programmable Thermostat Heater

1 Answer

I Have a honeywell RTH2410 Thermostat I wired it without the blue wire which used to go to X on my old thermostat. Now it comes on with aux heat all the time and I have a Heat Pump. How can I fix this?

What was the old thermostat labels and the wire colors that went to them?
The typical heatpump wiring Terminals are:
R = Red = Hot side of Transformer
C-B-X = Common side of transformer Depending on brand of heatpump
Y = Yellow = Cooling Contactor
G = Green = Furnace Blower
O = Orange Reversing Valve Energize to Cool
B = Blue Reversing Energise to Heat Depending on brand of heatpump.
W2 = White = Auxiliary Heat
You need to be sure where each wire comes from when you connect them to the new thermostat.
The best way to do that is to go to the furnace and see where they are connected. R-Y-G are probably correct, you need to see where the Blue wire comes from and determine what the X terminal was on the old thermostat.

Dec 29, 2009 | Honeywell Electronic Programmable...

1 Answer

Thermostat Wiring Problems!!!

. your blue is probably common and if you hooked it to Y you shorted the transformer or blew the low voltage fuse. Green is fan, yellow is AC, Red is 24volt. Is it a heatpump or just ac? I think its probably a heat pump and your brown is your Reversing valve it needs to be hooked to O on the new stat. If its a heatpump your tstat must be a 2heat 1 cool stat w/ aux heat. Without knowing what terminals the wire were hooked to on the old stat you may have to look at whats hooked up at airhandler( furnace) and on A/C (heatpump) tobe able to determine what goes where on the new one.

Sep 20, 2009 | Heating & Cooling

1 Answer

AC/Heatpump units cycle numerous times blowing ambient air.

If the compressor never kicks in, I would check the start capacitor, thermostat and the compressor windings. Most times the start capacitor is defective. Some window air conditioners the fan will run while the compressor stop through the thermostat switch. If the thermostat switch is bad every thing runs except the compressor. Let me know, Thanks, Sea Breeze

Feb 07, 2009 | Dometic Rooftop RV Air Conditioner

2 Answers

Thermostat show AUX HEAT

A heatpump has two sources of heat. One is when the heatpump is operating in normal heat mode, and the other is typically electric heat strips.

The strips come on when the unit is going into defrost, when the unit is not able to keep up with the demand for heat (really cold temps) and when the unit is not working properly.

Whne the strips are on, the T-stat displays "aux-heat" to indicate the strips are in operation.

If the strips are working properly you should have warmer air than with the HP alone. Try switchin it from "heat" to "emergency heat" and see what it will do.

When the HP is not able to keep up with the demand for heat then the heat strips come on, but they typically come on only when the room temp has gotten well below the thermostat setting.

In that situation it would be normal to see indoor temps at 63 degrees when the T-stat is set on 70.

But when you set it to E-heat it bypasses the heatpump operation and goes directly to the heat strips. If they are working properly it should maintain an accurate temp in the home.

Jan 23, 2009 | GE Zoneline AZ55H09D Air Conditioner

1 Answer

High Electrical bill - Appears to be heatpump problem.

Sound like there are running on emergency heat which is elrctric.Have the system checked out buy a local heating and cooling company. Have they checked the filter and changed them.

Jan 14, 2009 | Honeywell Electronic Programmable...

1 Answer

Went from Analog thermosat to a Honeywell 5000 series Digital Thermostat. Worked fine all winter. Now, when I put it on Cool it pushes out Heat. This is a Trane Heatpump.

Look to see if you have it wired correctly with the o terminal be used and then check to see if you have a jumper wire between the Y and W terminal on the Base of the tstat where you hooked all the wires up.

Apr 02, 2008 | Honeywell Electronic Programmable...

Not finding what you are looking for?
Goodman CLQ36AR49 Air Conditioner Logo

836 people viewed this question

Ask a Question

Usually answered in minutes!

Top Goodman Heating & Cooling Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers


Level 3 Expert

2461 Answers

Brandon Berry
Brandon Berry

Level 2 Expert

407 Answers

Are you a Goodman Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides