Question about Samsung SyncMaster 17" LCD Monitor

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Unable to turn off moniter

My Syncmaster731n will not allow any of the control buttons on the panel to be used.  a constant brightness box of 100% shows continually.  and the moniter will not turn off like it's frozen

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Re: unable to turn off moniter

I finally just gave up and called samsung. 1-800-samsung
they took me through some steps to see if that would work. gave them model number, etc. there is some defect apparently in that model syncmaster731n. they are sending me a new one, and i have to send the old one back. they are paying for shipping, and not charging me for the new one. so if it is bothering you, i would give them a call and see what they tell you. hope this helps someone out there.

Posted on Nov 21, 2007

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