Question about Alps MD 5000 Thermal Printer

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Prints 1/3 to 1/2 a page then I get an error

An example of when and whereI get my error is when I do the diagnostic print (Hold Power & Ready 4sec, release power then release ready & press ready again), it prints up to the 16 parts or 64 parts on the 1st page then error flashes.  There is no paper jamming it.  Does anyone have any idea what could be causing this?   I can also tell you that reular paper tends to krinkle a little when I use it.  Thicker stock does not.  Both still stop printing 1/2 the way through the page on the diagnostic.

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  • 58 Answers

Sounds like you have a problem with the anti-curl motor.

To confirm, you will need to print a test page from a computer that has the Alps drivers loaded (Not the drivers that Microsoft ship with XP, as the Alps drivers have a printer monitor that will inform you of any problems that the printer encounters, the Microsoft drivers do not). You can get them by joining the alps and alpsdecal groups at http://groups.yahoo.com. They are in the Files section of one of the groups.

Assuming you are using Alps drivers, and not the Microsoft drivers that are loaded by XP, you can disable the anti-curl function by the following process:

1. Click File->Print
2. Click the Properties button in the dialogue that opens.
3. Check the checkbox labelled "Print on backside" in the Media Type box of the properties dialogue.

Posted on Mar 21, 2008

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1. Power off the printer/MFP, wait 30 seconds, and then power it on again. Did the error message return?
Yes: Continue to Step 2.No: Print a test page. If the page prints, the printer is working correctly.
If possible, connect the printer/MFP's power cord directly into a grounded wall outlet. In rare instances, a surge protector or uninterruptible power supply (UPS) can generate false error messages.Did the error message return?
Yes: Contact Lexmark @ 1-800-(539-6275) No: Print a test page. If the page prints, the printer is functioning correctly.

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My hp deskjet 6940 inkjet printer doesn't show me level of ink in cartridge


Print a diagnostic page If the steps above have not helped, print and evaluate a diagnostic page to see if the cartridges or the printer is causing the problem.
  1. Make sure the printer is on and loaded with unused, plain, white paper.
  2. Press and hold the Power button and then press the Cancel button. Release both buttons. The diagnostic page prints. Figure 1: Power and Cancel buttonsc00584735.gif 1 - Cancel button 2 - Power button
Step 4: Note which cartridges printed which areas of the diagnostic page You must identify which cartridge printed which part of the diagnostic page, so that if you find defects on the page, you will know which cartridge is the problem. However, you can install different combinations of print cartridges in your printer, and different cartridge combinations print different diagnostic page patterns. Your diagnostic page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed. Figure 2: Diagnostic page layout (the patterns in each area may look slightly different on your page)c00584715.gif 1 - Printed by the right cartridge 2 - Printed by the left cartridge NOTE: If you are printing in reserve mode (one cartridge is missing), the missing cartridge's area of the diagnostic page will be blank. Step 5: Check ink levels NOTE: If you have installed a refilled or remanufactured ink cartridge, or a cartridge that has been used in another product, the ink level indicator is inaccurate or unavailable. Look in the middle of the diagnostic page. The bars with "E" (for "empty") and "F" (for "full") at each end show the ink levels in the cartridges. As ink is used, the solid color changes to a faded color. Figure 3: Left (tri-color) cartridge almost full - right cartridge emptyc00235259.gif Figure 4: Both left and right cartridges almost fullc00235260.gif

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1 Answer

Prints one or to pages then stops. Have to reset computer to get it to work. No test doesn't work. It is like it runs out of memory.


Try to run a test for continuous print test page in diagnostics mode. To enter the Diagnostics mode:
1. Turn off the printer.
2. Open the front access door.
3. Turn on the printer while pressing and holding Cancel .
4. Close the front access door once the Error light displays. Print the menu page by pressing and holding Continue until all of the lights flash. Follow the instructions on
the menu page to access the menu items.

Continuously print pages containing cross lines, printer information, and margin settings. Press and hold until the Continue button lights flash to begin. Press Cancel to stop.

Make sure he selects the "Cont Prt Simplex Tray 1" option

If problem persists, contact Lexmark at 1-800-LEXMARK()1-800-539-6275.

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Prints blank page, then ERROR: undefined


When you press and hold down the Button will it give you a test print. Have you down loaded the latest drivers from brother.com.. Also does it do it with all programs.

Feb 03, 2010 | Brother HL 5150D Laser Printer

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Printing problem


Turn off printer
Hold down green button
Power on printer. (cold reset)
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Weird problem

Feb 06, 2009 | HP LaserJet 1320 Printer

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Ink System Failure HP C5180


-------solution 1---------
HP C5180
Hidden tech menu For resetting and repair, FIX UIAUX
Fixes error 0xc18a0507 error ink system fail
press <left arrow> then press <setup> button together
then press <ok>once support R0631m comes on screen

right arrow 2 times to the System configuration menu
then <ok>
then <ok> to select and ok to confirm reset error.
then <cancel> to escape ( all of witch are onscreen instructions.)
presto restart and no further error
http://www.thecomshack.com/hpc7180.htm
------------- solution 2 ----------------------------------
HP C5180 All-In-One Printer HARD RESET:
Hold down HELP + OK button and unplug printer
Hold down HELP + OK button again as you plug the printer back in.
Then power it on, if it doesn’t power on automatically.
Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
Now you can release the buttons and simply power it back on.
I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.

Dec 04, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have a HP Professional Deskjet 1220C. It starts off printing full colour images ok but about a quarter of the way through it starts printing in red. Please help me.


Try the following below if it continues to print in red half way through then either your ink carts have expired or something is wrong with them if you are using coral draw to print images there is know problems with that I have listed the solution to that as well. please tell the results of the test page as well please. and also I have included a few other tests please run through these. The sample page can be used as a quick check of the image quality from the black and color print cartridges. Unlike most printing, this page prints from the bottom of the page to the top for user viewing during printing.
  1. Turn the printer off and then turn it on again by pressing the POWER button.
  2. Press and hold down the RESUME button and release it when the Power light starts to blink.
The sample page can also be printed from the Toolbox (provided the Toolbox is installed) to verify that the printer is connected to the computer properly and that the printer and printer software are working properly.
  1. Double-click the Toolbox icon on the Desktop or run it from the HP Deskjet 1220C Printer program group.
  2. Select the Printer Services tab and click Print a Test Page
--------------------------------------------------------------
Printing the diagnostic page The information displayed on the diagnostic page includes the printer model, serial number, service ID (born-on date), firmware revision, total page count and last error code (see Figure 2). If an error code (hex) number is displayed, it represents the last error that occurred regardless of whether the problem that caused the error has been fixed and the printer is presently operational. To print a diagnostic page see the following:
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the RESUME button four times.
  4. Release the POWER button.
Running the pen recovery diagnostic test If printouts have incomplete text or graphics that are not corrected by cleaning the print cartridges, use the pen recovery diagnostic test. The pen recovery diagnostic test is a three-level cleaning procedure that attempts to clear blocked print cartridge nozzles. The tests can be run either from the Toolbox under Printer Services or by pressing the button sequences below. The Level 1 print cartridge cleaning is a light cleaning mode. Use this level first to clear blocked nozzles.
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the CANCEL button twice.
  4. Release the POWER button.
After running the Level 1 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 2 pen recovery. The Level 2 cleaning is an intermediate cleaning mode to be used if the Level 1 mode does not recover the nozzles.
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the CANCEL button twice and the RESUME button once.
  4. Release the POWER button.
After running the Level 2 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If there are irregular gaps in the printout, run the Level 3 pen recovery. The Level 3 cleaning is the most intensive cleaning mode that takes about two minutes to complete. Use this level as a last resort in recovering clogged nozzles. This routine uses a considerable amount of ink.
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the CANCEL button twice and the RESUME button twice.
  4. Release the POWER button.
After running the Level 3 print cartridge cleaning routine, run the nozzle pattern test explained in the "Printing the nozzle pattern test" section below to verify that the cartridge has recovered. If no irregular gaps are present on the printout of the nozzle pattern test, the print cartridge has recovered. If irregular gaps still appear in the printout, replace the cartridge. NOTE: Do not use the pen recovery tests unnecessarily or the life of the print cartridge will be shortened. Printing the nozzle pattern test This test prints a pattern to determine which nozzles, if any, are clogged or not firing and can be used to verify a successful cleaning routine (see Figure 3). Look for irregular spaces or gaps in the test pattern; these indicate faulty nozzles.
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the CANCEL button eight times and the RESUME button four times.
  4. Release the POWER button.
Printing the calibration page This test provides calibration of the print cartridges. Calibration includes print cartridge alignment and optimizing the turn-on energy for the installed color print cartridge.
  1. Turn the power on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the RESUME button three times.
  4. Release the POWER button.
Eight green checks, one on each line of the printout, signify that the calibration was successful. ----------------------------------------------------- Printing the infinite H test This test prints continuous pages of the letter H and is useful for troubleshooting paper feed problems or other intermittent problems that are difficult to replicate.
  1. Turn the printer on.
  2. Press and hold down the POWER button.
  3. While holding down the POWER button, press the RESUME button eight times.
  4. Release the POWER button
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2 Answers

XEROX workcenter M20i prints codes at bottom of page


someone has gone into diagnostics and enabled Status Print Engine
Fix
1. press menu/exit key
2. enter # 1931 in that order
3. engine test(diagnostic) should be displayed
4. use arrow keys to scroll to, then select engine test(status print)
5. press enter
6. press the "2" key on numeric keypad to disable (status print)
7. machine will revert to Ready to Copy
8. power off and then back on the M20
9. Your done.


May 02, 2008 | Xerox WorkCentre M20i All-In-One Laser...

1 Answer

Print Problem error after 1/3 to 1/2 prints


This is not for changing carts, it's for the anti-curl function. You need to attach your printer to a computer, load the driver, try a test print from the computer, and check to see if the printer is reporting an Anti-curl motor error

Oct 14, 2007 | Alps MD 5000 Thermal Printer

1 Answer

Aligning Print Head Alignment


Try printing a diagnostic page without the PC, if it prints normal then the problem is on the PC, probably drivers or possibly the printer queue configuration. If it prints the same faded fashion then I would suspect defective or clogged inkjet nozzles. Warning, be very precise with the buttons you push, you are entering the printers diagnostic mode and you can cause problems if you push buttons out of sequence or if you push them too many times. - Start with the printer off. - Hold down the resume button and then hold down the power button - Release the resume button - Press the resume button twice, then release the power button. - Let green light blink while the printer enters the diagnostic mode. - When the printer is done press the function button once to enter the print diagnostic page mode, then the power button once to start the job. - When the page finishes press the power button once to exit the diagnostic mode. Let us know if you have any other questions and please don?t forget to rate the posting.

Jan 14, 2007 | Canon i850 InkJet Photo Printer

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