Question about Motorola Mobility MOTOKRZR K1 Cellular Phone

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PLEASE HELP!!Motorola KRZR K1 Freezing/Unfunctional

A friend gave me his KRZR and it has worked perfectly up until today! When it boots up, it immediately goes to the volume screen, and if you try to push any of the navigation buttons they don't work at all, or the phone will start scrolling through my contacts on its own. Also if you try to press any of the numbers, it only raises and lowers the volume. PLEASE HELP!!!!

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  • ladylane016 May 13, 2009

    I did all of this, and it was to no avail. There's no way that it could possibly have water damage, and everything looks fine inside. The volume key is popped out and at the same level as the other buttons, but the down volume key doesn't click. Ive cleaned it with dust remover (for computers, etc.) and nothing has helped. Any ideas?

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Well worth a try...It worked!

Posted on Oct 27, 2011

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This means that one of your volume up or down buttons are stuck or that they might be water damaged. Try to click on the one that you think is pushing by itself. Do you feel it clicking in?? If not that means its stuck in. If it clicks that mostly means that it has water damage. You need to open the top portion of the phone to inspect and clean the damaged button

Posted on May 13, 2009

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  • Robert May 13, 2009

    As you said, the down volume is stuck in. Dusters don't work. The back cover needs to be opened so you can get in there and loosen it up or if need be to changed. Sorry, but only so much I can help from what you are describing, since your phone needs physical work.

  • Kaz79 Feb 07, 2011

    I just had the same problem, left phone in bathroom and realised volume down key was stuck on. So frustrating as it seems to overide all other functions (couldn't get into any menus to make a call.write a text etc. But I seem to have resolved it without taking the whole phone apart. First I took the battery out; then I carefully pulled off the volume up/down sliver button cover - nails help for this if you have them! Then I put a hairdryer over the button area for a couple of minutes. Then I got a plastic paperclip and pushed one end into each button hole repeatedly; and finished off with another blast from haridryer. Replaced silver buttons and so far it's working. Well worth a try :)

  • DMBH Oct 27, 2011

    Well worth a try...It worked!

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