Question about Logitech QuickCam for Notebooks Pro Personal Web Camera

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A webcan is not found or isnt working properly Logitech Quickcam

I purchased a Logitech quickcam deluxe for notebooks a few weeks ago and installed everything as instructed. The webcam was working perfectly fine and the only change I made to my computer was adding McAfee. I took the webcam back and replaced with a new and I get the same message. This only leads me to belive that the problem is my computer and not the webcam. The mic works fine but the camera part won't even turn on. It should have a blue light that comes right above the logitech symbol on the webcam. Not sure what do here and not interested in payinggeek squad to look at it. Any help would be appreciated. I am using the lastest software and my OS is Windows XP Home.

Thanks,
JC

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  • jeclark77 May 13, 2009

    how do i restore my computer to an earlier date?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    When you turn on your computer keep pressing F8 and a menu will come up. When the menu comes up, choose safe mode.

    After you boot up into safe mode, click on start and then go into accessories, system tools and then click on system restore.

    From here choose a date that is before you installed mcafee. It will ask you to reboot, go ahead and do that and after it goes back to the earlier date it will go into windows normally. See if this helps and if not then let me know and I'll help you further.




  • Ben Wabnick
    Ben Wabnick May 11, 2010

    restore your computer back to an earlier date before you installed mcafee and then only install the camera and see what happens.




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Reinstall your Camera software using the instructions below. As you are installing the software, keep an eye on the lower right corner so if McAfee pops up with ALLOW, be sure to click on ALLOW so it will let the camera function.
Do this:
Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Aug 18, 2009

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Logicon Webcam problems


Hi,

For Jrsmith210 :

Try using this :

http://www.logitech.com/index.cfm/support_downloads/downloads/?selectedcrid=492&selectedcid=3129#

Or

http://tinyurl.com/3j5nnv

You can get a manual from here :

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/fattach_get.php?p_sid=O99QNy3j&p_li=&p_accessibility=0&p_redirect=&p_tbl=9&p_id=3610&p_created=1145058888&p_olh=0

Or

http://tinyurl.com/3tqaaq

Mac OS 10.4 or Above

To use a Logitech camera on your Mac OS X computer, please purchase a Logitech camera that is UVC compliant, this camera will have basic functionality for use with a third party application but no additional features will be available such as (Rightlight, Rightsound or Video Effects)

All UVC Complaint Webcams listed in table below

This article applies to the following platforms:
Macintosh OS X 10.4.9 - 10.5.2

The Logitech webcams listed below are UVC (Universal Video Class) compliant and can be used with operating systems which fully support this standard; including Mac OS 10.4.9 and above.

Please note that standard UVC drivers are provided by the Operating System and will provide minimal camera support only. Unique Logitech features, such as RightLight and Video Effects are not functional via UVC drivers.

Furthermore, we recommend the use of a full Logitech installation package, where available, for supported operating systems such as Windows XP and Windows Vista.

Camera Name                                       P/N
QuickCam Ultra Vision SE                 860-00023
QuickCam Ultra Vision                       861238
QuickCam Orbit/Sphere MP               861305
QuickCam Fusion                             861304
QuickCam Pro 5000                          861306
QuickCam Pro 9000                          861464
QuickCam Pro for Notebooks          860-000026
QuickCam for Notebooks Pro                861303
QuickCam Communicate Deluxe     861235
QuickCam Deluxe for Notebooks     860-000009
QuickCam Orbit AF                       860-000063

Try these, as the manufacturer's site is saying that the 3000 is not compatibl with Mac OS.

For Guest :

You can download the software from here :

http://www.logitech.com/index.cfm/480/3359&cl=in,en

Select the opeating system, download, install and use.

Good Luck.

Live, Love, Laugh.

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