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Screen freezes up, dont know if its a video card problem or ?

I have an old pentium 4 2.8Ghz with a GeForce4 MX 4000 64mb video card and 1gb RAM...when i play a game like ragnarok after a few minutes into the game my screen just freezes up, i cant move my mouse and ctrl+alt+del doesnt work either. i tried leaving it that way and eventually my screen (monitor) would just shut off, go black (more like in standby mode because the light beside the power switch keeps blinking). sometimes it would happen while i'm surfing the net and have more than 2 sites open at a time. the ram is brand new but the video card is old, this problem also happened with my previous video card which was a GeForce FX5200 128mb. cooling is okay, i have a strong fan faced directly to the whole open side of the tower..and by the way when you touch the casing of the tower there's a little ground, a little electric shock, but not that strong...please give me some advice as to what's causing the problem and what part should i replace?

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  • tiago3 May 13, 2009

    thanks sixduece but the only game i play is ragnarok and its minimum system requirements are only 64mb of ram and a video card of only 8mb.. i forgot to state in my previous message: my pc is running on windows xp service pack 3... if anyone else has any opinion, please share pc is driving me insane...thanks!

  • tiago3 May 14, 2009

    benwabnick, there are 11 programs (im not sure if program is the right word for them but there are 11 lines) and they seem to be necessary...the things under startup in msconfig are VistaDrive, avgtray, dumprep, Reader_sl, NvCpl, nwiz, NvMcTray, VisualTaskTips, YahooMessenger, ctfmon, Styler... thats all there is, and im not sure what's needed and what's not... do you think its a software related issue? i have tried reinstalling my OS already, still get the same problem

  • tiago3 May 14, 2009

    thanks benwabnick, i've tried it but still hangs, the screen of the game sort of blinks black then goes back to normal then eventually the screen freezes and i cant move my mouse not even ctrl+alt+del... there are times that this problem takes a while before it happens, and sometimes it even happens when i'm only surfing the net..

  • tiago3 May 14, 2009

    no, i dont need the cd in the drive..

  • tiago3 May 14, 2009

    just the ragnarok game... and take note, this problem also happens when im surfing the net. when i only have mozilla firefox open..

  • tiago3 May 14, 2009

    broadband dsl with a lan card

  • tiago3 May 14, 2009

    sometimes the problem is not consistent, like now, its not happening at all...i've been running this pc for an hour already and its running perfectly...

  • tiago3 May 14, 2009

    i bought my hard drive 2-3 months ago, i had this same problem with my previous video card so i replaced it with this one i am using now and it worked perfectly for like 2 months then eventually started having the same problem as my previous card... for the record the card im using now is not brand new, its actually older than the one i replaced. sorry to trouble you, its just that i've done all i know about this stuff and cant seem to figure out the problem, thats the hard thing with old computers

  • tiago3 May 14, 2009

    i did not add any hardware or software recently

  • tiago3 May 14, 2009

    i stated a while ago that my computer has been running for more than an hour without hanging (i havent tried playing ragnarok yet then) but once i started playing ragnarok it all of a sudden hung again after less than 5 minutes of you think its the video card? im sure that my ragnarok files are NOT corrupt...

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Im wondering if your hard drive is starting to go bad in that computer??? Bad sectors on a hard drive can cause that. Have you added any new hardware in that computer recently?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    For your internet access do you use a regular dial-up modem or high speed internet with a network card?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Is this happening on all games or just the ragnarok game?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    to play this game do you need the cd in the drive?

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    You reinstalled the OS and still the same problem exists. maybe the virus program is interferring with the game?

    Click on your start button and then click on run. In the box type in MSCONFIG and click on OK.

    Go into the startup tab and then disable all of the programs in there and click on apply and then okay and let the computer restart. You will now have alot more system memory available to run the game and no chance of interference with anything running in the background. Run the game and see how it goes.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Did you go into msconfig and then into the startup and disable the programs in there that you don't need running?

    Lots of times there is stuff running in the background that interferes with the way windows will run and cause lockups and slowdowns.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    make sure you don't have any extra programs running in the background, that will cause weird lockups.


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I strongly believe this is due to your vide card. It is either overheat, or just going bad. Get another card in and I am sure it will fix your problem.

Posted on Jul 08, 2009

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Upgrade to more have 1gb that is not enough at all to run games and all other programs. 2GB minimum

Posted on May 13, 2009

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