Question about Brother MFC 420CN All-In-One InkJet Printer

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Brother 5460cn won't scan to email,file,ocr,image

No alarm Lights.  There is an Error message: Please try to scan the image again...(cc3-205-03031f02)

Scan to Email, File. OCR and Image does not function.  
Example: "Scan to Email" press OK Press Start then Control Center 3 GUI comes up on the computer then error window overlays that saying "Please try to scan the image again if the error happens again please restart your computer and then try the scan again" ERROR CODE  (cc3-205-03031f02)  Note window on MFC says "Communicating to PC" during this process.

Tried restart did not work.
Tried uninstall and reinstall of software.  No change

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Re: brother 5460cn won't scan to email,file,ocr,image

Brother Scanner error message.

After much time with Brother Tech support. The solution finally turned out to be as simple as downloading this file to reset the drivers.

Posted on May 13, 2009

Re: brother 5460cn won't scan to email,file,ocr,image

This is what I did to get it to work.

Go to Brother website and choose All, Win XP, English.

Close CC3 in your toolbar.

Then update firmware ver 2.20 Jan 10,2008 is what was the latest.

Then I downloaded and installed ControlCenter3 Update Ver A 10/04/07.

Scan worked first try.


Posted on Jan 31, 2008

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Re: brother 5460cn won't scan to email,file,ocr,image

I had the same issue. Brother Customer Support was very helpful in resolving - Thanks for the suggestion.

My issue turned out to be firewall related. Brother had me uninstall using the uninstall under Program --> Brother ---> Uninstall. This requires a reboot afterward.

Then disabled the firewall, reinstalled the product. Forces another reboot - EVERYTHING worked. Able to Print and Scan.

Posted on Dec 18, 2007

Re: brother 5460cn won't scan to email,file,ocr,image

I have the same problem and it was resolved after downloading the control center updater.

here the link

Posted on Nov 20, 2007

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Brother 8460 n contol center 3 instructions

Scan the document and save the image as a jpg file. Open your email program and create your message and attach the scanned image file to the email.

Mar 22, 2013 | Brother MFC 7420 All-In-One Laser Printer

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I need the OCR software for the printer. Windows XP version.

After scanning the text files and saving them as tiff or jpg image files you use OCR programs to convert these files to text files.
There are commercial OCR and freeware OCR programs available.
Check out these WEB sites for free OCR programs.

Feb 28, 2011 | Brother Refurbished MFC-9420CN Color Laser...

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My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.

  1. faq000559_002 When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
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Oct 26, 2010 | Brother DCP-330C All-In-One InkJet Printer

1 Answer

When scanning to ocr I get brccMCtl.exe has encountered .... and it shuts down. I can scan to email, file, and image. But Not to OCR. The Brother Control Center 3.00 is the problem.

I deleted all Brother programmes from by PC, cleaned the registry and used the Brother Uninstall programme first. (I restarted the PC after each deletion)
Then I reinstalled the latest Brother printer driver software without the PaperPort SE 11 programme.
Then I installed the Paperport programme separately.

It worked.


Oct 26, 2009 | Brother MFC 490cw Color Inkjet...

1 Answer

How to scan a hard copy, and send in an email?

Install the Control Center CC3, if it is not already installed. Connect the MFC-5460CN to the computer. Open the CC3 software. Click the Scan button. You will have the choice to Scan to Picture, Scan to OCR, Scan to E-mail, or Scan to file.
You click to E-mail. The MFC scans the document and opens the default E-mail program (Outlook, Outlook Express), attaches the scanned picture and all that is left for you to do is to supply the E-mail address where the document is to be sent.

If you have problems doing that, scan to file then open the E-mail client to create a new message and attach the file you scanned.

Hope it helps.

Sep 28, 2009 | Brother MFC-5460CN InkJet Printer

2 Answers

Scan to OCR error message

remove all associated driver and scanner software reinstall all the software with the scanner and printer disconnected then rebootit all connected. Try again

Jul 24, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

Can't email scanned files.

hell csnevels you will need to uninstall the program and then reinstall the cd that came with the machine, if not you could download the cd from brother tech

Jan 17, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Not able to scan to pdf file with Brother MFC-240C

What you seem to want to do is not possible. Let me explain:
A file that has its data in the Adobe company Portable Document Format (or a pdf file) contains various objects that are described to the computer using a superset of the PostScript language, some of them can be images.

A file that comes from the scanner is first a very organized set of pixels and gets put into a more compact form by using a well known process as defined by the Joint Motion Picture Experts group. This is a roundabout way of saying that it has a format that isn't PDF.

What you CAN do:
a) open the jpeg file with a Macintosh, using the Print command from the file menu make a pdf file that has the image in it.

b) buy and install a PDF printer driver on a Windows machine, and then follow the same process as A above.

c) Use your favorite PDF creation program to make a file with the image embedded.


Dec 10, 2008 | Brother MFC 420CN All-In-One InkJet...

2 Answers

OCR application error with the Dell ALL in ONE

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

1. You can download free trial version(15 days) from
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.

Nov 05, 2008 | Dell 924 All-in-One InkJet Printer

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