Question about Brother MFC 420CN All-In-One InkJet Printer
No alarm Lights. There is an Error message: Please try to scan the image again...(cc3-205-03031f02)
Scan to Email, File. OCR and Image does not function.
Example: "Scan to Email" press OK Press Start then Control Center 3 GUI comes up on the computer then error window overlays that saying "Please try to scan the image again if the error happens again please restart your computer and then try the scan again" ERROR CODE (cc3-205-03031f02) Note window on MFC says "Communicating to PC" during this process.
Tried restart did not work.
Tried uninstall and reinstall of software. No change
Brother Scanner error message.
After much time with Brother Tech support. The solution finally turned out to be as simple as downloading this file to reset the drivers.
Posted on May 13, 2009
This is what I did to get it to work.
Go to Brother website and choose All, Win XP, English.
Close CC3 in your toolbar.
Then update firmware ver 2.20 Jan 10,2008 is what was the latest.
Then I downloaded and installed ControlCenter3 Update Ver A 10/04/07.
Scan worked first try.
Posted on Jan 31, 2008
I had the same issue. Brother Customer Support was very helpful in resolving - Thanks for the suggestion.
My issue turned out to be firewall related. Brother had me uninstall using the uninstall under Program --> Brother ---> Uninstall. This requires a reboot afterward.
Then disabled the firewall, reinstalled the product. Forces another reboot - EVERYTHING worked. Able to Print and Scan.
Posted on Dec 18, 2007
I have the same problem and it was resolved after downloading the control center updater.
here the link
Posted on Nov 20, 2007
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Posted on Jan 02, 2017
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