Question about LG 24 in. LDF 7811 Built-in Dishwasher

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LD-14AW2 door hinge support broken

Hi. The part that connects the door hinges of my dishwasher to the springs that make it open slowly (i.e. without crashing to the floor!) have broken. I am sourcing the parts to fix it, but looking inside the side panel I'm not sure where to reattach the springs - there doesn't seem to be any logical place for the top end of the spring to hook on to. Is there a diagram available to show me how the spring mechanism sits?
Thanks for your help.

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First of all, it's probably not the door spring, but the hinge cable that's broken. It's essentially a rope with plastic connectors that hook the spring to the hinge. Go ahead and order two new hinges and two hinge cables and replace them all while you're at it. You'll have to pull the dishwasher out by removing the two upper screws in the counter, and the two lower screws in the kickplate. If yours is like mine, it'll also be necessary to shorten the legs to scoot it out. Then, remove the side panels by taking the screws out of the front and back sides - don't miss the one at the bottom. About 2/3 up the front edge, there's a little metal catch that has a slot in it. Hook the top of your spring into that, and hook the lower end into one end of the hinge cable (rope). Loop the rope through the pulley and hook the other end on the hinge.

Posted on Aug 02, 2013

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I have the same problem. Could you please suggest me how you have fixed.
Thanks in advance

Posted on Oct 03, 2012

  • ndirons Jun 16, 2014

    Replace the broken cords. Buy 2 60cm (24inch) pieces of 4mm (5/32 inches) nylon braid. Tie a knot in each end and attach one end to the plastic lug that attaches to the hinge, wrap around the pulley and attach the other end to the spring. If one cord s broken you can use the other one to get the correct length then replace them both.


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Hi I have IE problem with an LG LD-14AW2 dishwasher.

It fills with water to the correct level but still has the IE message and wont start washing.

Posted on Mar 26, 2011

  • Larry Mudd Aug 02, 2013

    I had the same problem with my LDS5811ST, and I needed to replace the circulation pump motor. If you order your part at Repair Clinic, there's a "how to" video right on the part's page that'll walk you though it.


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They are at the sides and back 2 slots to the levers . Vitally

Posted on May 13, 2009

  • Shera Oct 03, 2012

    Hi Vitally,

  • Shera Oct 03, 2012

    How to change the cord and spring. I can't find any place where to put spring? Please help if someone has the picture or diagram.


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Posted on Jan 02, 2017

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Kids fell on door everything still works if door is held in position the door just sits out of clip position to operate

sounds like the hinges were bent, can try to straighten them out, you may need to disassemble door panel. Hope that helped.

You can try the ole faithful knucklehead approach(which I have done in the past, without much success, but I felt better) by
giving the door a bit of an upward yank? try not to yank hard enough to lift the washer off the floor or break it. Either way we know what caused the problem, so it will be with the hinges bent or broken. Hope this helped Tim

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I hav a lg Dishwasher model # LD-14AW2 the problem

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I want to fit a wooden door to a intagrated dishwasher stoves

If your dishwashermag-glass_10x10.gif door is not closing properly or has developed a leak, it may be time to replace the entire door assembly. Some other signs of a defective door include sagging, difficulty pulling the door back up into a closed position and a door that feels heavier as it drops open. Replacing a dishwasher door is not that hard, but includes several springs and hinges that must be aligned correctly or the door will not fit correctly in the opening.
  1. tep 1 Unplug the dishwasher and shut off the water before attempting to remove any parts. If you cannot reach the electrical outlet, you can turn off the breaker switch that controls the electricity for the kitchen. Remove the drain hose that runs from the dishwasher unit to the sink drain.
  2. Step 2 Pull the dishwasher out from the cabinet until you have clear access to the side of the unit. Ask a friend for help with this part if the unit is too heavy for you to slide out without straining your back.
  3. Step 3 Check your dishwasher's owner's manual to find out exactly how the outer door panels are removed. Some models have a two-panel door where the control panel must be removed before the lower panel will come off. Otherwise, the door panel should be one solid piece or a two-piece assembly that allows the lower section to be removed separately to access the springs and hinges.
  4. Step 4 Remove the springs at the bottom of the door. Depending on the type of dishwasher you have, there may be a tension adjustment dial or simply a series of holes at different distances from the edge of the unit. If you have a tension controller, adjust it to a loose setting to make it easier to remove the door springs. Unhook the door springs from the hinge plate. Some dishwashersmag-glass_10x10.gif may have a cable and pulley system attached to the door springs. Check your owner's manual for removal instructions if this is the case with your model.
  5. Step 5 Use pliers to gently pull back on the door hinge plate's tab until the slot opens for the hinge pin to come out. Take out the screws holding the door hinge plate onto the front of the door panel. Hold onto the door assembly while gradually opening the door. Once the door drops down, you should be able to remove it by sliding the door off the hinge pinAlways wear safety glasses when working with the springs and hinges involved with a dishwasher door assembly. These items can fly off at high speed and cause serious injury to the eye.

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Without knowing the make and model of the dishwasher, it is hard to provide specifics. It is very rare for the hinge/spring to be repairable.

Generally, the hinge and spring assembly needs to be replaced as a single assembly. If you replace one, know that the other may fail soon, so consider replacing both.

Good Luck

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