Question about Office Equipment & Supplies
Original hp program does not seen to work. drivers unable to set up. Tried seting up with windows installed driver. Seems to be set up but when I print windows says printing has been sent but notheing happens at the printer. Unable to check level of ink - PC says unable to establish 2 way connection. Using USB, have also tied parrellel port. unable to down load new drivers from HP as they say it is installed in Vista. Not sure this is the problem possible the print manager ?? tried just about every thing I can with drivers. Not sure if it is driver problem or other but printer seems to set up but will just not recieve any printing. Printer and cable work fine on other machines with XP.
What would be hlpful if HP had an updated program with drivers included then presuming it is a compatabiltiy problem.
Just get LIVE ASISTANCE with me and i will fix ur problem
Posted on Oct 24, 2007
Buy a new printer that is Vista compatible.
Posted on Oct 19, 2007
- "I can print a test page from here - whe I try to print from any other program - it goes to print que then a notification appears at the bottom of the screen - this ususal says 0 printes sent to printer" Check that your programs aren't trying to print to a default printer which doesn't exist. Delete all the printers and copies of printers in 'Printers and Faxes' except the one that you know works via the 'Print Test Page' -
"I can print a test page from here - whe I try to print from any other program - it goes to print que then a notification appears at the bottom of the screen - this ususal says 0 printes sent to printer"
Check that your programs aren't trying to print to a default printer which doesn't exist.
Delete all the printers and copies of printers in 'Printers and Faxes' except the one that you know works via the 'Print Test Page'
Posted on Oct 15, 2007
I'm sure you have already done this but humor me, maybe you forgot something in the process. I've had a lot of HP's over time and sometimes they can be just stubborn!
Disconnect the printer.
Go into the "printer" menu> if the printer is shown open it and remove any docs in "que". Then remove any installed printers.
Go into the Control panel> System > Hardware devices> and remove any printer listed. Check for any yellow ! and remove them. "Reboot...
Let your system come back on line. Give it 2-3 minutes. Let all the background processing finish.
Turn "on" your printer...without USB cable. In the "printer" there is a menu, you should be able to print out a "test page". If you can "Print" one. Extra step but this just reconfirms the printer is working.
Connect "USB" cable to computer. Window Vista should detect "new device" and install the drivers for it. If it does not, try a different the cable.
If the driver appears to have been installed, check the printer & fax menu> look to see if your printer is listed. If it is, try printing a "test page".
If it works after this problem solved.
If not go to the two links I have provided. Sounds like you already have but try again. One link has what I just suggested but in a different fashion.
Good luck, Please let us know the results, thank you.
PS: according to HP not all the features are available for this printer using Vista. It may be easier to upgrade to a newer printer.
Posted on Oct 15, 2007
Send me an e-mail, i can help you fix the problem. I will send you a link to my software that will allow me to see the problem.
This is a common Vista problem.
Posted on Oct 15, 2007
The problem is definitely due to compatibility...To solve this and you want to use vista as well you will need to use dual-booting(two operating systems on the same machine)A wise choice would be a combination of XP and VIsta...This will solve the problem at least until your printer drivers for VIsta are out..
Posted on Oct 14, 2007
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Posted on Jan 02, 2017
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