Question about Samsung WE356A5W Washer/Dryer Laundry Pedestal

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Water won't drain from the washer

I reduced the load, and the water still wouldn't drain. After the rinse cycle the machine just shuts down. Any help would be much appreciated

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Most common problem is clogged pump. Unplug and remove back cover. Pump should be at rear left o washer. Clamp off tub-to-pump hose if you can and have plenty of towels handy. Pull off the clamp from the outlet part of pump. Make sure the Back-flow stop flap is not stuck up in pump. check up in pump and remove any obstructions. May have to do same for other opening of pump. If this does not correct the pump may be bad or may have problem in control board.

Posted on May 20, 2009

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Posted on Jan 02, 2017

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