Question about Samsung WE356A5W Washer/Dryer Laundry Pedestal
I reduced the load, and the water still wouldn't drain. After the rinse cycle the machine just shuts down. Any help would be much appreciated
Most common problem is clogged pump. Unplug and remove back cover. Pump should be at rear left o washer. Clamp off tub-to-pump hose if you can and have plenty of towels handy. Pull off the clamp from the outlet part of pump. Make sure the Back-flow stop flap is not stuck up in pump. check up in pump and remove any obstructions. May have to do same for other opening of pump. If this does not correct the pump may be bad or may have problem in control board.
Posted on May 20, 2009
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Posted on Jan 02, 2017
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If the washer is turning off mid cycle then the problem most likely has something to do with the draining or the filling.
First check the drain hose is not to far down the standpipe. If it is to far down then the water might siphon out during fill. The water would fill and drain at the same time. One cycle I would like you to try is the "Rinse Only" cycle. This is a simple, short cycle that should just fill once, drain and spin. If the washer will do this then the major components are most likely okay.
Make sure the water drains out and let me know if the drain pump is the source of the noise you hear.
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