Question about Kenmore 46462 Front Load Washer

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Kenmore eats socks - now they are moldy

My front loading kenmore washing machine has been eating socks for over a year now. i thought it was my imagination til I looked online and find out that that is EXACTLY what is happening. now the socks are molding and it stinks up the whole room when the washer door is open. yuk. i refuse to pay sears to fix something that is in my opinion a significant defect in design. can i get the socks out myself?

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  • korge May 23, 2009

    Man oh Man!

    SO we actually got to the point that our He2 Plus would leak on the floor. Got the repair man out (NOT SEARS) and he said I must have over laoded my washer and a shirt or something (larger than a sock) and it got sucked through the rubber seal and is blocking the drain. Same thing here on the smell.
    The only thing that helped the smell was a product called Fresh n Clear. It is a tablet you put in. You can find it on Amazon.com and trust me--it is great!

    Back to the point, so in order for us to get the clothng out of the drum (it is stuck between the inner and outer drum) it would cost us about $400. It requires a special tool just to get the outer drum out.

    So the advice we got was use it till it dies. Well, that is why I am online. Once in a while I will have F21 flashing and it will take about 6 attempts to wash 1 load. Does good until the final spin. I have to go in there and spin it myself. I can actually hear the clothing inside there, just moved again over the drain.

    What I wonder is what clothing is actually in there! Sad, we have only had this washer 2 years.

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Hello seesoc,

You can try to get them out yourself but not to sure, depends on where they are at. Small clothing items (like socks) usually get stuck in the rubber gasket. If you have not already check the rubber gasket really good and see if you find them. If they have gotten past that point probably not something you want to do yourself. They would be inbetween the inner and outer stainless steel drum. If you cant find them take care if you start the wash and leave, there have been a lot of reports of the socks working thier way over and blocking the water intake hose from the soap dispenser causing all the water to come out the front and on the floor. If you can find them and get them out the best fix is to get a large garment bag to keep all the small items together and from wandering off during the wash. Hope this helps and I hope they are just in the gasket and not inbetween the drums.

Thanks,
edgin96

Posted on May 13, 2009

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How to prevent HE Whirlpool Washer from eating socks?


This could be alot of things but sounds like the squelch might be turned off. turn the unit off hold th squelch button and turn the unit back on. you should hear a high beep when the squelch comes on.

Jul 05, 2014 | Whirlpool Cabrio WTW6600SBT Top Load...

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Dryer, you are exonerated from all accusations of eating socks. Washer on the...


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

on Nov 27, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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Four socks! Four 2-year old child socks! That's what I found inside the drainage...


This advice is for Kenmore Elite and Whirlpool Duet model FRONT LOADING washing machines. If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

  1. Unplug the washer while servicing inside the unit.
  2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
  3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
  4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
  5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
  6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
  7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
  8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
  9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
  10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
  11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
  12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.

NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

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I have a front loading washer - have had for 8 years or so. Began smelling moldy smell - noted little stuff around the holes in the rubber seal around the door. Then I began to pull it back and found mold...


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My Whrilpool Duet keeps "eating socks", I have to take the cover off, unscrew the drain trap and pull out yucky, smelly socks!


Hi,

That is a common problem with the Whirpool duets. Small clothing articles, especially baby socks go through the drum lip to the drain pipe.

Best to buy a zip-up laundry bag and place all the small clothing items in there.

Best Regards
Ash

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