Question about Datacard SP25 Printer

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Datacard sp25 ID card Printer printer about half of the picture is this a printer problem or a ribbon cartridge problem?

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  • chipschamp May 13, 2009

    The Datacard SP25 ID Printer, will printer the samples from the software fine, but when you print the ID card you created, that looks great in the preview, it will only printer half of the card(the rest of the card is perfectly blank). I tried to adjust the edges and did not really see any difference. I changed the ribbon set up and cleaned the printer. Is there any way it could be a software problem even tho it prints the samples beautifully? Or what else is there.



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You need consider:
1) it should be no gap between roller--ribbon--card and base when it printing need enough pressure on the card. if not enough pressure it could be printing bad.
2) the ribbon move under the roller might be not normal, to check or adjust it
3) the ribbon near the end, need to change
hope it help you

Posted on May 12, 2009

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It could be a few things, inspect the ribbon carriage if the plastic wheel on the new supply side is bent or seems loose on the carriage replace it, Other wise its a printer problem bad sensor etc.
It is serviceable contact

Posted on Sep 01, 2010


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My datacard sp25 plus won't detect color ribbon. but when i instal monochrome ribbon it works. why..?

One of several potential issues:

(1) you could have a ribbon that is not correct for the printer. Verify your ribbon part-number against those the printer requires to be sure. (Each ribbon has an RFID tag, and the part-number is included in the encoded info. The printer has an internal "list" of acceptable ribbons, and only those on the list will work properly.)

(2) You could have out-of-date firmware. There are occasional changes to the RFID tag encoding on ribbons, and the firmware has to be periodically updated to be able to use ribbons with the updated encoding.

(3) In very rare instances, an RFID tag's data is corrupted, or the tag is completely missing. Try another ribbon to see if this might be the cause.

(4) Datacard does have some printers that are "regional", and their ribbons are also "regional". What that could mean is that a European-sold printer would not work with a USA-tagged ribbon, and vice-versa. This is unlikely with the SP25, but possible depending on original configuration of the printer.

BTW - monochrome can work because that's the default printer setting when no RFID tag is present, or can't be read.

Sep 22, 2017 | Datacard Office Equipment & Supplies

1 Answer

Sp25 won't print colors

Roll back drivers and check print heads for flow

Apr 22, 2014 | Datacard SP25 Plus Plastic ID Card Printer

1 Answer

Everything was working well, and then we ran out of ribbon. Changed the ribbon with the one that is stated on the Datacard website (535000-003) because that is what the distributor sent us instead of the...

The distributor is correct.
They are the same Ribbon.
Old Part Number : 552854-604
New Part Number :535000-003

Check the
Control Panel /
Printer setting/
Ribbon Type {Set to YMCKT}
If possible.


Sep 12, 2013 | Datacard Group Cp40 Plus Card Printer...

1 Answer


The print ribbon is not moving properly.
1. Open the printer and remove the ribbon cartridge.
2. Reposition, repair, or replace the ribbon and advance the repaired area one full turn.
3. Replace the ribbon cartridge and close the printer.

Jun 08, 2012 | Datacard SD360 Plastic ID Card Printer

1 Answer

Sp25 PR 01739

Error 01739 means that you loaded a wrong ribbon into the printer.
This ribbon is not supported.

Apr 25, 2012 | Datacard SP25 Printer

1 Answer

I have a DataCard SP25 card printer that won't power up. I switched cords to a known good one and still no power. I suspect it's the power supply in the unit. Is this replacable and what might the cost be?...

There is no power supply in the printer, the power supply is external, nothing user replaceable inside, sounds like you need a new system board, you would be better off trading in for a discount on a new SP25 Plus.

Nov 10, 2009 | Datacard SP25 Printer

2 Answers

Datacard SP25 only printing half of ID Card

it sounds like a driver error try to reinstall the software

I’m happy to help further over the phone at

Jul 08, 2009 | Datacard SP25 Printer

1 Answer


to fix the problem that is causing the ribbons to brake or the broken ribbon it self?
1. check edge to edge settings in printer toolbox
2. to fix broken ribbon re wrap it straight over the take up spool and use a piece of tape to hold in-place.

Dec 31, 2008 | Datacard SP25 Printer

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