Wireless mouse wont connect

James: I could not find one for you either. However, I do know that on my own computer, I can't switch a mouse without restarting my computer or it does not recognize it.

Step 1: Swipe in from the right edge of the screen and tap Settings.
(If you're using a mouse, point to the bottom-right corner of the screen, move the mouse pointer up, then click Settings.) Step 2: Tap or click the network icon ( or ) for the network you want to connect to, then tap or click Connect. Step 3: Swipe in from the right edge of the screen, and tap or click Search. Step 4: In the search box, enter view network connections, and in the search results tap or click View network connections. Step 5: In the Network Connections window, press and hold or right-click the network name, then tap or click Status. Step 6: Tap or click the Wireless Properties button. Step 7: Tap or click the Security tab, and tap or click the Show characters check box. Step 8: The password for the wireless network is displayed in the Network security key field.

google the manual and read it.
first is missing parts, go them that are? the receiver missing or wrong one.
1: unbox it
2: put in fresh batteries, under top mouse lid off.
3: get in hand USB receiver. out of box. step1.
4: PC internet connected and windows running
5: insert receiver to PC usb port.
6 turn on mouse. switch bottom of mouse
7: push connect on blue button bottom of mouse.
end.
step is not optional if lost the matching perfect receiver in new box.

Try replacing the batteries in the mouse. Sometimes the light will still come out of the bottom of the mouse - but the wireless signal is no good.

Also - after you replace the batteries in the mouse, click the sync button on the USB part that plugs into your computer, and then immediatly click the sync button on the bottom of the mouse.

That should do it!

Hi

Have you tried this

firstly make sure that the wireless has been enabled
have a look on or around the keyboard there is normally a wireless key with a picture beside it that
looks a little like a small satellite it will be either a push or slide key and sometimes you have to press the FN+the wireless key

then go down to the bottom right of your screen and there should be a little box or something saying wireless connections available or with a red cross through it if you are not connected please hover your mouse over it or click on it

then open that connections box and look for your routers name
then click on that name and go down and click connect
then if it is security enabled it will ask you for the password that you may of set up
or sometimes it will ask for a serial which could be written under the router


good luck hope you get sorted

a flashing light , if located on the top of a wireless mouse indicates that the battery is low and needs replaced. the other possability may be it lost its connection with the usb fob and you need to press the connect button located on the bottom of the device.

You need installation disc, if you have lost the CD, than go to this site Driver Update Software for XP Vista 7 8 and download their update tool. I hope I helped.
Micky

Does your network use a wireless key (aka wep) if so you may have the password entered wrong. You will still be able to connect but you wont have internet and may get the error "limited or no connectivity"

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/thomas_b78b4251cd160cd2

Normal 0 Turn the mouse over and find the small rest/connect button on the bottom of the mouse and press it to Reset/Connect the mouse to the receiver and work properly.
If not, try pressing the receiver button and then press the mouse. This should be done whenever you change batteries or glitch.
Hope this helps you. Bud

Check driver for it

1. right click on my computer
2. click on properties
3. click on hardware
4. click on device manager
5. click on mic & other pointing device
6. click on(+)
7. then right click mouse
8. click on update driver
9. select second option in window(advanced)
10. then click on( search removable.......)
11. then insert driver cd in cd rom
12. And click on Next option

If you have done this then do this

1. if it is not work then do above procss and select third option(Don't search.I will...............)
2. And click Next option
3. click Next option in next window.Thats it

Hope this solution works