Question about SanDisk Sansa Clip MP3 Player

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THE SANSA 1GB IS NOT CONNETTING WITH THE USB OF MY COMPUTER

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  • Pollin8 May 17, 2009

    Unable to read Sandisk Clip 1GB on my laptop (LG S1 Express Dual) with Win XP SP2 - reads okay on another (Toshiba A300) running Win Vista SP1

  • melissacoy May 17, 2009

    2GB can't find the USB device.

  • Anonymous May 19, 2009

    My Sansa Clip does not connect to any computer, regardless of the operating system. It charges, but does not connect.

  • teachu324359 May 23, 2009

    My player is doing the same thing only says disconnected. Very disappointed ...........

  • Anonymous May 23, 2009

    i got the same -.-
    what can i do?


  • ChaoWii May 24, 2009

    my did the same thing it only charges but does not connect, does the solution work?

    please write back... (-_-)

  • Anonymous May 25, 2009

    it charges but nothing else it comes up with saying there is a problem installing the hardware i used not have this prob till i had to reformat the machine now i can get it up to put new songs on it

  • legend1992 May 26, 2009

    mine says connected but dont come up to play on the comp. and doesnt charge

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Try restarting your computer first. if that doesnt work ,the next cheapest step is to go get another usb and try that.good luck

Posted on May 12, 2009

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To help you with that, I need to know what operating system your using (XP, Vista, ect...) and what other devices you have plugged into the computer. There are a few things you can try. When you plug it in, does it say it's connected? Does the "Found new hardware" wizard come up? Let me know, I'll see what I can do to help

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Frozen screen


Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.

 

Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.

 

 

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