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JVC's Consumer Customer Care Center can help you with most product or service related questions you might have. This number is for home-use TV's, VCR's, DVD's, car audio and portable electronics:(800) 252-5722
I got mine on-line, though I've forgotten where. Do a search using "JVC DR-MV1 manual". If all else fails, I could send you a copy, The pdf size is 8196 kb.
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