Question about Broderbund PrintMaster Gold 11 for PC

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I recently received service at a local computer dealer. When the unit was returned I found that they had somehow fouled up my Printmaster 11 program. I cannot run it now - I receive error messages such as "cannot determine configuration" When I check my Programs - Printmaster 11 is listed with "70 MB" and no cautionary statement. What can I do to a:reinstall program so that it will run; b:save the finished files that were on it before they did something to remove PM Gold 11? Installshield Wizard prepares to install but stops. When I select the icon "Broderbund setup " I get " support.learningco.com support file could not be installed. The parameter is incorrect." When I choose "setup" - cannot find D:/setup.cfg All other programs/files etc that I had before receiving service - are working without any problems.

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  • 4 more comments 
  • bbw351 May 12, 2009

    I am using the Windows XP

  • bbw351 May 12, 2009

    Sir: I restored as you suggested...went back as far as I could....24 April. Unfortunately that was the day the computer company fouled up my one file - I went back as you suggested with no change. The "Restore" funciton would not let me go back before that.. What else can I do to retrieve my Printmaster 11 files that I already requested help for ?

  • bbw351 May 12, 2009

    Muzzi: I hope you have received the last note that indicated - failure to restore as suggested.

  • bbw351 May 12, 2009

    Somehow I have lost my last comments

  • bbw351 May 12, 2009

    Muzzi: . I know how to restore the full program....Are you saying that it will be impossible for me to retrieve any of the 2 years of greeting card images/designs/models etc ?

  • bbw351 May 12, 2009

    Muzzi was prompt in answering my questions. The suggested solution was not what I wanted, but I have to accept it.

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Hi what current windows is your system running?

Posted on May 12, 2009

  • 1 more comment 
  • Muzzammil Ishfaq
    Muzzammil Ishfaq May 12, 2009

    then you need to do the following, you need to restore your system via system restore, restore it back to when your software was working correctly.



    how to do it



    Log on to Windows as Administrator. (or full access account)



    Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore. System Restore starts.



    On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next.



    On the Select a Restore Point page, click the most recent system restore point in the On this list, click a restore point list, and then click Next.

    Note A System Restore message may appear that lists configuration changes that System Restore will make. Click OK.



    On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.



    Log on to the computer as Administrator. The System Restore Restoration Complete page is displayed.



    Click OK.



    after this your program will be working 100% correctly.



    Regards



    Muzzi_123

  • Muzzammil Ishfaq
    Muzzammil Ishfaq May 12, 2009

    what you will have to do is uninstall the software and reinstall it again.

  • Muzzammil Ishfaq
    Muzzammil Ishfaq May 12, 2009

    yes i have if this does not work you will have to go back to the shop, you should have system restore information for the last 3/4 weeks as default, if this does not work you may have to reinstall your whole operating system again. system restore is your last option to get it working.

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This can help with some (but not all) programs/drivers:
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Maybe, It doesn't work because the driver/application you installed is for other versions of operating system. I am also using windows 7 like you so don't you worry, You can still use your old installer/driver from other versions of operating systems. Just remember that before installing any program in a windows 7 Operating System Computer, Use "troubleshoot compatibility". Right Click the Icon of your program installer/application first, then choose "troubleshoot compatibility". This will allow you to choose on what type operating system your program will run. Just reply back if it still doesn't work.:D rate and vote for me:))

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Click START button, lower left corner
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*see if your product is listed(may be under BRODERBUND or other publisher name)
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It's terrible when that happens...

Go to www.utorrent.com
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