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I have an xbox360 and the disk drive will not open. so i need to know how to fix my xbox360.do i need to take it all apart or get a new one

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This is a rare problem ............ i faced similar kind of problem
i solved my problem with the help this repair guide you can also try this out i hope this will help you a lot .......
all the best

Click Here

Posted on Dec 26, 2010

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I had this problem and ended up replacing mine however if you go to : www.support.microsoft.com/kb/906935 ,it will show you how to manually open the tray.

Posted on May 13, 2009

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1 Answer

My console keep saying open tray and won't read any disc


this is a very annoying problem when the disk drive is going bad (sometimes you can tap the top of console while its loading and it will read) you will need to send it off to get it fixed which is about the same cost as getting a refurbished console now or you can take console apart and change it yourself. takes about 30 min to do this. There are several different disk drive open them and you will see marking on disk tray Mitsubishi/samsung/benq are the ones I've fixed and repaired so far check out youtube under xbox360 disk drive replacement for visual guide if you don't know how and http://www.llamma.com/xbox360/Xbox_360_DVD_Drive_Comparison.htm to determine which drive you have and shop around for best price. good luck

Dec 22, 2010 | Microsoft Xbox 360 Console

2 Answers

I HAVE JUST CHANGED MY DVD DRIVE IN MY XBOX 360 AND WHEN I PUT IN A XBOX 360 GAME IT READS IT BUT IT COMES UP WITH A SREEN SAYING PLEASE ENTER DISK INTO AN XBOX 360 CONSOLE. THEN A LOAD OF CHINESE WRITING...


You have to either flash the firmware or take apart both your original xbox 360 drive and the new one your purchased and swap the internal bottom boards.
Full instructions here.
http://www.llamma.com/xbox360/repair/xbox-360-repair.htm
or you can email xbox360repair@palegathon.com and mail it to them but it will cost you.

Jun 14, 2010 | Microsoft Xbox 360 Console

2 Answers

Disk drawer will not open


can you hear the motor turning ? if so your belt needs changing, if you have a flashing green power light try changing the sata and power cables

Jan 25, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox disc drive keeps opening and closeing and wont let me play games


you will need to open this drive and clean the drive belt, or the tracks the tray use as they may be gummed up and dirty.
Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

I keep getting an "open tray" message and the console isn't reading any discs


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

2 Answers

Will not read discs when i put in a disc it says reading disc then it says op3n tray after about 5 or 10 seconds


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

4 Answers

Xbox is not reading any discs, says open tray


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self serice. BUT first try to fix it with a laser cleaning kit, they dont cost much to purchase and you can get them from most electronic shops and also ebay.

If a cleaning kit did work then the problem may be your tracks, the disk spin head or the belt that moves the tray.

Once you have your xbox360 opened (lots of good video guides on youtube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games dont play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for samsung drives.

You should use rubbing alcohol to clean the internal comonents of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everthing back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following youtube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.

Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My x-box 360 no longer will read any of the DVDs or games I put in it. What do I do?


Open tray error is common, even more so on Samsung drives.

To fix this you usually really need to open your xbox360 so you can get to the disk drive so you can open it for a self-service. BUT first try to fix it with a laser cleaning kit, they don't cost much to purchase and you can get them from most electronic shops and also eBay.

If a cleaning kit did not work, then the problem may be your tracks, the disk spin head or the belt that moves the tray (drive belt).

Once you have your xbox360 opened (lots of good video guides on YouTube on how to open the xbox360) you will have to open your disk drive.

When its open, clean the left and right tracks, they can get gummed up with dust, and even tar if the unit is from a smokers home, when the tracks are dirty, it can stop the tray going in all the way then games don't play. Also if the spin head is dirty (the plate the disk sits on to spin the disk) then it does not grip the disk fully and thus does not spin at full speed, giving you read error. Finally the belt inside the drive can be removed and can be boiled in water for a minute or to, this cleans it and brings it back to its original shape, this helps the belt regain lost grip and can also fix this error your having, but belt problems are more for Samsung drives.

You should use rubbing alcohol to clean the internal components of your drive without causing any damage, you could even clean the laser yourself using a high quality kitchen roll sheet or micro fiber cloth, with rubbing alcohol and gently pass it over the lens to clean it. Once you have done all this, close everything back up and see if the problem is gone.

If your still having problems then chances are you need a new laser for your drive.

The following YouTube video may help you http://www.youtube.com/watch?v=6GLS1dndQLU

Let me know if you need more help.


Jan 02, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 stopped spinning the CD and playing the games.


i myself have the same problem and currently working on it. go to youtube and type in "how to fix a broken xbox360 dvd disk drive" this guy is amazing and helped me out with the red rings of death. all u have to do is buy a new disk drive for about $50 and take some parts apart.

Mar 14, 2009 | Microsoft Xbox 360 Console

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