Ok first thing install the drivers after formatting the system ,, if its already been done ,uninstall n reinstall the drivers , or else go to control panel -->audio devices n then try to troubleshoot , if that doesnt work check in bios if the audio controllers are disabled or active,that should fix the prob os else contact toshiba !!!
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once you have reformatted and reinstalled your operating sytem you have to set up the sound system again if your computer came with a motherboard disc the sound drivers could be on it click start control panel administrive tools computer management device manager scroll to sound,video and game controllers you might see a yellow question exclamation mark? ! or a red X Right click to reinstall drivers click start control panel sounds and audio,volume,advanced,speakers make sure you have selected the (((appropriate speakers))) also audio you will find 3 drop down lists make sure you have the correct settingsthere also click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it if his does not fix the problem click start control panel sounds and audio devices you can adjust the volume there also select speaker volume you can change your settings there you can also tick in the box place icon in taskbar for any further volume control settings you will need to right click on the volume iconsystem select adjust volume
click start control panel sounds and audio,volume,advanced,speakers select the appropriate speakers from the drop down list or navigate to the device manager scroll to system devices + to expand,system speaker right click properties then select use this device (enable) also you might check the speakers plug/outlet is usually at the back of the computer you will have to open up the computer to check the lead attached to the rear of the input plug make sure the connection is good try cleaning your computer of dust using a fine air blower from a compressor making VERY sure that there is no MOISTURE in the air line specifically around the sound card and the CPU central processing unit dust causes static to build up in a computer hope this helps you
In order to get your sound to work again you will need to download and install your audio driver on the machine again.
You mentioned that you have a Compaq, you can go online to the Compaq website to get your Audio driver and probably the other drivers for your machine since you reformatted then you need to install all drivers needed for your Compaq.
Check in device manager under control panel to see which drivers needs to be installed, then you can download from the Compaq site to have your machine running fine again.
Drivers that you probably will need to download is the Chipset Driver, Video Driver, Audio Driver, LAN or Ethernet Driver, these are drivers that are most important.
I hope this help.
Have a nice day,
PCI audio card - Creative Labs Sound Blaster Live is the sound card (according to the p/n) have you considered reformatting your computer ? do you have the recovery CDs ? if not go here http://restoredisks.com/
control panel sounds and audio,audio make necessary adjustments there or control panel,administrive tools,computer management,device manager,sound,could be a yellow question mark? right click to re-install drivers good luck
Download the chipset drivers for you motherboard, and then reinstall the audio drivers. This should fix the problem. If you don't know what motherboard you have, download everest. The program will most likely have a link to your motherboards manufacturer.
You probably need to install a device driver for your sound card if Windows does not support it by default. You should have a CD for the audio card which contains a driver, otherwise you can download it from the manufacturer's support site.