Question about HP Color LaserJet 2600n Printer

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Have new ink cartridgfes for hp5610v printer I have a number 27 and anumber 22. they won't fit? what am I doing wrong

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  • larrytex May 13, 2009

    I just acaquired this printer fax scanner 5610v from my son-in-law. I have windows xp3 he has the new vista and it won't work on Vista. I got a response from you and I did not have power on. Therefore the printer could not center for the cartridge. Dah !

    I have a new usb cable connector and I have the windows xp install disk. it reads for 1400,1500,and 5600 series hp printers. I installed it and I cannot get it to connect to the printer yet. I turned on printer and installed the disk . I don't know what else to do. Thanks for responding to my ink cartridge problem .

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    AHHHH! Dyslexia....Color in the LEFT. Black in the RIGHT. Sorry!

  • Wayne Mineard
    Wayne Mineard May 11, 2010

    These should be the correct cartridges for your printer. Are you inserting them in the correct slots: Color in the right, black in the left?



    The printer must be ON to replace them also.



    See Page 10 of HP5610v Setup



    Comment back.



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Glad the cartridge problem is resolved, now....about the driver.

First, uninstall the XP software.

Go to this site: HP5610 Vista Downloads

Download the Vista Full Feature Software and Drivers. This is a large file (163MB), so it will take a while.

When the download window opens, choose Save. If you are familiar with placing it in a Temp folder, do so. If not, just select Desktop and save it there.

Once downloaded, turn your printer on but DO NOT CONNECT THE USB CABLE.

Run (double-click) the file you downloaded. When prompted by the software, connect the USB cable.

(Refer to the Setup Guide link in the previous comment.)

That should get you going.

Note that on the download page, there is also a link to order a CD with the Vista software. I think it's about $10.

If you have any problem, comment back.

Thanks for using Fixya.

Posted on May 13, 2009

  • Wayne Mineard
    Wayne Mineard May 13, 2009

    I may have not read your problem correctly. Are you trying to install on a Vista machine or XP.



    If XP, and the install disk is indeed XP, make sure the printer is ON but the USB cable is NOT connected when you run the disk.



    Wayne



    (PS Use the Comment button to reply instead of the Solve This button.)

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I received your response to my request. I did not turn on the hp 5610v printer which did align cartridge to be installed correctly. Dah ! Stupid me. I have original disk for windows to install program. I have don it, but still it will not connect to my 5610v printer and unable to make it work.

Thanks for the response.

Posted on May 13, 2009

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