Question about Mad Dog Multimedia (MD16XDVD9) DVD±RW Dual Layer Burner

6 Answers

Mad Dog USB DVD-RW not recognized

I have a Mad Dog Multimedia external USB DVD-RW. I am trying to use it on a new computer. I can't find any installation disks. When I plug it in it shows up as a mass storage device in the list, but doesn't give it a drive letter. I have gone to the manufacturer's web site. There are many different firmware and driver updates, but I can't tell which model this is. There are no markings on it that tell me anything other than it being a Mad Dog Multimedia product, so I can't tell which file to use.

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  • topdn Aug 15, 2008

    i am haveing the same problem with a mad dog dvd burner (external usb) it showes up under disk drive in device manager and no drive letter

  • Inlykflint Aug 31, 2008

    Yeah, I have the same problem.... it works sporadically. After shutting down, it'll recognize it and burn a data dvd, but right after that, it appears as a cd drive, not recognizing itself as a dvd drive. Then the drive completely disappears from MS explorer.

    Anyone know any good lawyers... maybe we can go after their former CEO with a class action suit. These guys are definitely out of business... Phones don't work, website is shut down


  • Anonymous Feb 05, 2009

    Same device, no model number or identifying markings.Won't show up in device manager

  • Anonymous May 13, 2009

    my mass storage device is not working i see the remove device button but no drive, i got the mad dog exterenal hard drive and running win xp

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I have had a similar problem to this one in that when I turn the device on if my computer is already turned on, it does not show up in the list of available storage devices.

I discovered the cause of the problem.

Whenever I would try to use the DVD-RW/DVD-ROM, I also had another external storage device connected, being my mp3 player. I disconnected the mp3 player, left the DVD drive turned on, rebooted my system, and when I went into "My Computer", it showed the DVD drive connected, with the letter I had assigned it ("D", since the CD-ROM and CD-RW drives were assigned the letters "H" and "I", respectively. Don't ask how. I have no fargin' idea.). I decided to test something out. I put in a DVD, watched a few minutes of it, took it out, then turned the device off. I reconnected my mp3 player, then turned the DVD drive back on. I opened up "My Computer", and after it took a minute to locate all drives, it found the mp3 player, but not the DVD drive. I unplugged the mp3, rebooted the system, and the DVD showed back up.

In short, if you have another external storage device connected to your system, like an mp3 player, external hard drive, memory card/stick reader, digital camera, etc., disconnect that device first, then turn on the external DVD drive. Double-click on "My Computer" (if you are using Windows), and it should show up. If not, reboot your system and then open up "My Computer". It should be listed then.

Posted on Feb 18, 2009

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The firmware updates and drivers won't help you. You can try turning it off, disconnecting it from your PC, then turning off your PC, turning on the burner and then turning your PC back on and hope that it's recognized. The chances are slim as this is a known issue with Mad Dog external USB DVDRW's and you need to send it in for repair if it's under warranty or put it on eBay as broken (or throw it out) otherwise and get a new one. I have a Mad Dog external DVD-RW and ran into the same exact issue, for a while it was working on and off as long as I didn't turn the burner off while my PC was on but for a while now it's just recognized by the PC as mass storage device rather than the DVDRW that it is and when you reach that point the aforementioned two choices (repair or throwing it out\putting it on ebay) are the only ones you have.

Posted on Jan 05, 2008

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I gave up and took the dvd drive and pput it in my computer but it still had the same problem so i threw it away but did keep the circut board and usb cable i now use that to turn a old hard drive into a usb drive with no more problems i also conected a new dvd burnner and it also works fine
end result cheep case and cheeper dvd burner

Posted on Feb 18, 2009

I just ran into the same issue after I reformated my hard drive. I think all mad dog did was take a cheap dvd-rw (NEC maybe) and slap it into a shiny case, so I was thinking of pulling it out of the case and installing it into my computer to see if it would recognize it. chances are it won't work, but it's not working now either.

Posted on Sep 03, 2008

Bump, i have the same problem any one else with have another solution?

Posted on Jun 05, 2008

The firmware updates and drivers won't help you. You can try turning it off, disconnecting it from your PC, then turning off your PC, turning on the burner and then turning your PC back on and hope that it's recognized. The chances are slim as this is a known issue with Mad Dog external USB DVDRW's and you need to send it in for repair if it's under warranty or put it on eBay as broken (or throw it out) otherwise and get a new one. I have a Mad Dog external DVD-RW and ran into the same exact issue, for a while it was working on and off as long as I didn't turn the burner off while my PC was on but for a while now it's just recognized by the PC as mass storage device rather than the DVDRW that it is and when you reach that point the aforementioned two choices (repair or throwing it out\putting it on ebay) are the only ones you have.

Posted on Jan 05, 2008

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