Question about Xerox Phaser 8560DN Laser Printer
Hello we have a xerox 8560 and get the following error message: 09,035.43:10755 Can you tell us what the problem is/ thank you in advance
35 = Cyan
36 = Magenta
37 = Yellow
38 = Black
The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.
Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.
Posted on Jun 10, 2009
GO ON LINE AND TYPE THE FOLLOWING INFORMATION IN THE INTERNET :
XEROX PHASE 8560DN LASER PRINTER
TO SEE IF ANYONE ELSE HAS SEEN THIS ERROR AND WHAT YOU CAN DO TO SOLVE THE PROBLEM.
THIS IS ADDRESS AND LINE ERROR AND ONLY A SERVICE PERSON CAN FIX BY ENTERING A CODE TO BYPASS THAT EEROR IN THE PROGRAM.
THATS A GUESS
Posted on May 12, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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