Question about Sony PlayStation Portable (PSP) Console

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PSP Won't Come On Without The AC Adaptor

I dropped my PSP on the floor and ever since it won't vome on without the AC Adaptor plugged into it. The Orange charging light comes on but the PSP just won't come on withot the Adaptor. Is it bircked or do I need a new battery?

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  • mikelr Nov 02, 2007

    i have a psp that stop workin the light wont come and when i have it pulg in the light sitll wont come on will someone pz tell me what happen E-mail at blackpit4life@htmail.com

  • dragon1296 Apr 10, 2009

    i dropped my psp and when i tried turning it on it didnt but when i plugged it in the ac adapter it worked and played perfectly for 5 minutes then goes turns back on i can play with out with the the battery with the ac adapter fine as well but not without it any solutions would be appreciated thank you.

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Try geting a new battry you may have fused it wen you dropped it

Posted on Oct 14, 2007

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My psp wont turn on!


  • Hi! TRY THESE TO SEE IF WE CAN GET YOU POWERED UP! :)



    Confirm the system is not in HOLD mode

    Make sure the PSP system is not in Hold Mode (in the down position). Slide the Power/Hold switch up to clear Hold Mode. Or try sliding the Power/Hold switch up and holding it there until the power indicator light turns off and the PSP system is completely turned off. Then try turning the PSP on again.
    kbid268_psp_29_powerholdswitch.gif

    • Confirm the backlight is ON
      Make sure the LCD screen's backlight is not turned off. If it is, press any button to turn ON the backlight.

    • Confirm use of only licensed products (AC Adaptor, battery pack and charger)
      The AC Adaptor, battery pack and battery charger must be licensed for use with the PSP system. All licensed products for use with the PSP will have the following logos displayed directly on the product and/or the packaging:
      pslogor.gif global_logos_psplogo_168x35.jpg global_logos_scealogowhite_60x73.gif
      If any of the products you are using does not have these logos on them, we recommend that you immediately discontinue the use of these products, as they void the PSP system's warranty, and can cause damage to the system. See compatible peripherals for the PSP system for a full list of supported products.
      There are some products that can be used with the PSP system that may not display our logos. Products such as San Disk 1GB Memory Sticks, or various USB cables, needs only to be genuinely certified. Look for the genuine certified logos on these products or contact the company which manufactures these products for more information.

    • Confirm the battery pack is correctly inserted
      Make sure the battery pack is in its proper position (see inserting the battery pack for details).

    • Try the battery pack only
      Unplug the AC adaptor from the PSP system. Make sure a charged PSP battery pack is inserted inside the PSP system. Turn on the unit. If you get power, then the problem may be with the AC adaptor and power cord.

    • Try the battery pack in a different PSP system
      If possible, try your PSP battery pack in a different PSP system. If your battery works on a different PSP system, it may indicate an issue with your PSP system.

    • Try a different PSP battery pack
      If possible, try a different battery in your PSP system. If a different battery pack does work on your PSP system, it may indicate an issue with the original battery pack.

    • Try the AC adaptor and the PSP battery pack
      Insert the battery pack and plug in the AC adaptor. If you still do not get any power, your PSP system may need to be sent in for service (see PSP Service for details).

    • Try the AC adaptor / power cord only
      Turn off the PSP system, unplug the AC adaptor, and remove the battery. Now plug in the AC adaptor to the PSP system with the battery removed. Confirm the AC adaptor and power cord are firmly connected to each other. Now make sure they are also firmly connected to the PSP system and the electrical outlet.
      If the PSP system powers on, the battery may need to be replaced.

    • Check AC adaptor and power cord for damage
      Visually inspect the AC adaptor and the power cord for damage. Do not use if frayed, cut, or damaged in any way.

    • Check the electrical outlet
      Confirm the electrical outlet that you are using is active (receiving power). Try using a different electrical outlet.

    • Try a different AC adaptor and power cord
      If possible, try a different AC adaptor and power cord. If a different AC adaptor and power cord does not work, the PSP system may need to be sent in for service (see PSP Service for details).

    • Confirm no unauthorized system software or downloads were used
      Confirm that you have not used any unauthorized system software updates or downloads on the PSP system. Use of such unauthorized firmware updates voids the warranty and can damage the PSP system.

    • WLAN turned off
      Make sure the wireless (WLAN) network function is not in use while charging. The battery pack cannot be recharged when the WLAN function is being used.

    • Power surge
      If you experienced a power surge, shortage, or a lightning storm in your geographical area recently, this may have affected the PSP system's power supply. Please contact Consumer Services below for information.

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