Question about Epson Stylus Photo R340 InkJet Printer

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Epson stylus office bx300f

Everytime i turn it on , it says 'printer error see documentation'.
i've tried taking paper out and then turning it off, then on. but the same message keeps appearing.

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  • Epson Master
  • 419 Answers

Usually this indicates that there's a problem with one of the following:

  • Cartridges are incorrectly seated or incompatible with the printer
  • Cartridge chips are soiled, damaged or otherwise unreadable by the printer
  • The printhead carriage is unable to travel along the printer width properly due to a foreign object or some other obsctruction
Best thing to do is try removing the cartridges, clean the cartridges gently with a cotton bud or similar, then replace them.. And to check the movement of the printhead to see if there are any indications of halted movement, etc...

If all else fails you will need to contact an Epson service engineer to try and get some help.

Best of luck and hope this resolves your issue.

Posted on May 12, 2009

  • Martin Smallridge
    Martin Smallridge May 13, 2009

    Slight error in the text there... Should read:

    "Best thing to do is try removing the cartridges, clean the cartridges CHIPS gently with a cotton bud or similar, then replace them"

    I forgot the "chips" part... which means it doesn't make as much sense as it should have...


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