Question about Brother HL-2040 Laser Printer
I am trying to diagnose a problem with my Brother HL-2170W wireless laser printer. According to my son, the printer stopped working because of a paper jam that he removed without forcing the paper. However, he was unable to get the printer back on line as the indicator light "Error" remained on. In the course of diagnosing the problem, I tried removing the printer cartridge; it was then that I discovered that the cartridge is jammed. I can depress the little green lever to the left of the cartridge, which is supposed to allow the cartridge to release, but cartridge remains stuck in place. Are the Error light and stuck cartridge related; in any event, how do I remove the cartridge to check for paper jams inside the machine? Thanks.
Do not try to depress the green lever, since you need to remove the cartridge AND its base altogether. Just grab the front middle part of the assembly, pull it out slowly and steadily. You may need to apply extra force in doing so as it does take some effort to disengage the cartridge assemly from its seated position.
After the cartridge is removed, you may find some jamed paper inside. simply remove it and the printer should work again.
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Posted on May 21, 2009
You just need to remove the cartridge and its base altogether. Try pulling the front middle part, use some muscles but don't overdo it as this is a very sensitive area. After removing the cartridge, you should find your jamed paper. Remove it and everything will work again.
If you have any problems with your printer, you could always download this cool manual. It really helped me a lot with my issues. Good luck!
Posted on Dec 07, 2013
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Posted on Jan 02, 2017
Tips for a great answer:
The Drum LED and the Error LED alternates turning on and off.
Meaning of LED Indication
The corona wire needs to be cleaned. To see how to clean the corona wire, click here.
Please click on YES if this helps,
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