Question about Kenmore 24032\24036 Top Load Washer

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Leaking water My Kenmore 80 series started to leak water out the front. We tipped it up and it looks like it is coming from the big pump area. It is only 1 1/2 yrs old. What could the problem be. Is it expensive to have fixed. What is the Warranty on th product?

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Re: Leaking water

The only pump on this model washer (if you've identified it correctly on your posting) is a small drain pump (usually white or gray plastic) located in front of the drive motor.  The pump is a sealed unit and is not serviceable.  It is not uncommon for them to crack or start leaking around one of the seams.  The part is fairly inexpensive (about $30) and can be replaced by simply removing two retaining clips and two hoses.  Double check to be sure.  If the pump is indeed leaking you must replace it.  To access the inside of the washer follow these steps:

1. Unplug washer.
2. Remove the console.  This is done by either taking the two ends caps off and removing a screw on each side, or sliding a putty knife under the front corner on each side of the console and pushing in a retaining clip to release it.  Gently lift the console up and lay it back, upside down, in its resting posting over the back panel.  Be careful with the small plastic hinges that support it.  They can break easily.
3. Look for two brass colored clips under the console.  Place a flat blade screwdriver into the groove of the clip straight down on top of the washer.  Push the screwdriver away from you and the clip will release.
4. Unplug the lid switch connector.
5. Open the lid of the washer and grab the front rim of the tub opening (DO NOT grab the tub itself).  While lifting from the back first, pull the washer machine case towards you.  The entire case comes off as one piece.

You now should have full access to the internal workings of the washer.  The pump is located directly in front under the wash tub.  It has to small clips that fit into keyed slots that hold it in place. Before you remove the hose from the pump, get rid of any residual water in the tub by using a wet/dry shop vac and attach it to the drain line.  Pull a vacuum and drain the water from the tub and hoses.  This will prevent the mess that usually follows when you try to remove the pump.  The pump replacement should be self explanatory.  Two hoses and two clips.  Make sure you get the hose clamps back on correctly and put the retaining clips back in to hold the pump in place.  You may have to manually rotate the motor shaft the get it to line up correctly with the slot on the pump.

Now putting the case back on can be a bit tricky.  Make sure you follow these steps:

1.  While looking down through the tub opening, place the front lip of the case UNDER the front mounting frame.
2.  Place your foot along the front edge of the case to hold it in place while you slowly lower it (front to back) onto the frame.
3. There are four small cleats that will insert into grooves along the bottom edge of the casing. Make sure they match up or the case will not seat properly and will rattle.
4. Once you have the case seated back into place, insert the brass clips into the slot on the back panel first, then push the other end into the slotted opening on top of the washer.  You may have to muscle this a little to get it back into place.
5. Once the clips are back in place, reattach console.

Now...the warranty you were asking about usually only covers 1 yr from DATE OF PURCHASE.  NOT the date it was delivered.  That is, if you did not purchase an extended warranty or service plan.  So...your washer is no longer covered under a manufacturer's warranty.  I do know the transmission should be covered for 5 years, however. It may be worth your while to go through your paperwork and/or call the manufacturer to make sure.

I hope you find this information helpful.  Let me know if you discover your leaking from somewhere else.  I can assist in determining a cause.

Posted on Oct 14, 2007

Re: Leaking water

I took your solution to a Lady Kenmore Series 90. Spot on! WIth the exception of a few more obvious disconnections (3 small hoses for bleach/fabric softener/liquid detergent, and a few more electrical couplings), the fix was perfect. The pump was easy to find because it fits several different manufacturers machines. If you have to replace the 2 connecting hoses, they are a little harder to find, but not impossible. Pump cost about $50 from local appliance repair store, hoses about $20. Entire replacement time, including hoses (for someone who has never seen the inside of his machine before) about 1.5 hours.

Posted on Jan 21, 2008

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