Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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External hard drive stopped driving.

Have a Western Digital mdlWD800B015RNN serial # WCAM92660307, order #WDXUS800SSNN that is external hard drive that is locked up. Blue power light will light when pressed but will not turn off. No action. Is there a reset. Do I need to drop it on the floor?

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First things first .....check for power cable and data cable and make sure they are not tampered or damaged inside the casing now move to next step>>>
kindly remove all jumpers in HDD now go to
Control panel>Administrative tool>Computer management>Disk management
you can see the disk here and change settings accordingly like assigning path and drive letter if this does not work
then just see that is it recognized in device manager as unrecognized device then update driver for HDD even now if the problem persists
KIndly consult the manufacturer
please do not drop it on the floor.........

Thanks And Regards

Posted on May 13, 2009

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