Question about HP Office Equipment & Supplies
Hi it looks like there may be a software malfunction
you need to preform a "hard reset" to fix the issue do the following.
Turn off the printer by pressing and holding the Power button for one second. Remove the power cord. Wait for 10 seconds and then reconnect the power cord.Turn on the printer by pressing the Power button. Wait for the Power light to quit blinking and stay lit. If the printer is turned on correctly, perform a Self-test report to check the printing capabilities.
If the printer is still not functioning, the unit may require service
Posted on May 12, 2009
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Posted on Jan 02, 2017
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Feb 28, 2011 | Office Equipment & Supplies
Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.
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