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Scratchy and distorted sound in media player

Cannot listen to music or videos as sound is scratchy and distorted. I think I have the same problem..

Lately (past 6 months or so) listening to mp3's on the computer has notbeen that fun. All of my music has pops, clicks, or sounds scratchy. Idon't think its the speakers because it happens when the (Bose)headphones are plugged into the computer headphone jack and speakersare turned off, too. My drivers are up to date, should I uninstall thenre-install? Device manager says the audio card is working just fine.

It is an on-board soundcard: Realtek High Definition Audio. I haveVista Home Premium 32 bit, on an E-Machines computer. Driver version ofsoundcard is 6.0.1.5404.

I use WMP11, Winamp 5.541, and iTunes 8.1.0.52 and the problem existswhile listening to mp3s on all of these programs. Same issue with .wav,.wma, and .ogg as well, not just mp3, but the majority of my tunes aremp3.


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If the scratchy sound exists no matter what type of audio is playing, the problem is certainly the sound card. If you already have the most up to date drivers, and the card hasn't always done this, it could be as simple as dust in the connections. Try taking a can of compressed air (while the computer is off, of course) and cleaning out the inputs on the sound card itself. It wouldn't hurt to clean out the inside of the computer, as this is often neglected, but very necessary maintenance. If everything is clean, and the sound continues, it is most likely hardware failure within the sound card itself. Since it's an onboard sound device, I would recommend replacing it with a PCI connecting sound card, thereby eliminating the problem without having to replace the entire motherboard.

Posted on May 12, 2009

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If it is because of distortion, i suggest u to open up your cpu.maybe your wire connector that connect from motherboard to the phone jack is not in its position.please refer to your motherboard manual before reconnect the wire according to manual.if this happen again, please change your wire to new ones.good luck..

Posted on May 12, 2009

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There are a few possible reasons for this.

1. Your drivers are bad, look for new updated drivers from vendor and from windows update.
2. Your system is under heavy load and has trouble playing sounds, you can try to close not needed programs from the taskamanager.

Also, download process explorer http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx'

after extracting the program from the zipfile pay close atention to what is useing the CPU take note if INTERRUPTS / HARDWARE INTERRUPTS or DPC's / Deferrend Procure Calls are happening alot. This can be a sign of hardware problem or complex windows problem. In this case I would recommend reinstalling windows. If the problems continue it is most likely a hardware issue.

If INTERRUPTS and DPCs are normal between 0 and 50, for short perioids, can be higher, but if constant high values then this is a problem.

If those two are not a problem go thrue all applications and find out witch is eating all the cpu, when found try shuting the program down by pressing delete after selected on process manager.

If these dont solve the problem I'l type more later.

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