Brush bar does not turn & makes a loud noise

Mar 11, 2009

-   This link does not work http://dysonmanuals.inc.io/
-   Guest

Mar 04, 2009

-   I have the same exact problem. The brush filled with hair so I removed it, cleaned it and put it back and now the brush no longer rotates and makes a horrible noise. -   Guest

Feb 22, 2009

-   We have two Siberian Huskies and the DC17 Animal and we are having the same problem with the bottom part getting full of hair when we vacuum.  We did not have this problem for the first couple years we had this product.  It seems that the belts (we've replaced the belt several times now) are more prone to picking up the fur and wreaking havoc with the brush bar area.  Is it possible they have moved to a lower quality belt? We are now where we have to take it apart at least three times to vacuum our entire house (which is not that big!) and considering buying a new vacuum.  -   Guest

Sep 12, 2008

-   We have a Sheltie and a large cat, both of whom shed like mad. Everytime we vacuum, our Dyson has the same problem with hair clogging up the roller and causing the Dyson to make a loud noise. And, each time, we have to take the bottom panel off, remove the roller and belt, use needle-nose jewelry pliers to remove the hair wrapped around the 3/4" long belt turner (bit by bit) and then put everything back together. The Dyson always works fine afterwards. I love the Dyson and it does a great job. We just have to keep the screwdriver and jewelry pliers handy. Good luck!-   ScarBryn

Sep 05, 2008

-   mine doesn't turn either, living in Rural Iowa not sure what to do. It's like I've lost suction too, just pushing the golden retriever hair around the carpet isn't doing any good. I cut all the hair off the roller and it didn't help.-   Guest