Question about Xerox WorkCentre Pro 416 All-In-One Laser Printer

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Xerox WCP 416 , it showed message replace drum cartridge

We replaced 4 new drum cartridge concurrently , but the error message remain

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Make sure the copy cartridges are fully in place all the way in. Check to be sure you have a "New" cartridge and the plastic cover has been completely removed from the toner hole. Sometimes they break and the toner will not go into the drum, causing problems.

Sometimes the side door is not closed with both hands and causes the spring plugger not to fully go in correctly. The plunger breaks and will not open the cover on the copy cartridge. This causes other mechanical binds you cannot see.
Extra care is needed when closing this side door.

On this machine sometimes you need a Xerox service call to make repairs and replacements of broken parts and to ensure the copy cartridge is functioning well.

It might not be related to the toner sensor but due to updates the machine software can be made to make changes in the way the machine operates.

This can only be done with a Xerox laptop computer by the Xerox service representative.

This will fix scanner timing problems at startup due to software update changes.
I don't mean to give you another information, but will help you decide if you need to make other decisions in the future.
Good luck.

Posted on Oct 17, 2009

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It sounds like you are replacing the toner cartidges NOT the Drum Unit. Drum is located behind the toner cartidge and you will see it after removing toner. Pretty common mistake :)

Posted on Aug 02, 2009

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1 Answer

Im getting a error message 092-315 how can i fix this problem?


092 errors are related to Drum Cartridges. You have to open printer cover and check ony by one all 4 drums.
Try to rotate drum gear with the hand and if its not moving then replace it. Drum is not useable. Dont take risk as it will destroy motor unit.

Sep 11, 2014 | Xerox WorkCentre 7120/P Printer

1 Answer

Replace drum in xerox phaser


asic technical parameters forToner cartridge chip of Xerox Phaser 3450B:
chip-b.jpg" ]
Version: No area limited
Yield: 5,000-10,000.
Printers Model compatible: Xerox Phaser 3450B
Toner cartridge Model: Xerox 106R00687-BK and Xerox 106R00688-BK.
Manufacturer regulations pages yield ofToner cartridge chip for Xerox Phaser 3450Bis 5,000-10,000 then printer do not print andDrum chip for Xerox Phaser 3450Bhas mission paper pages count.You should resetDrum chip for Xerox Phaser 3450Bcaused by following reasons:
And then, you can choose one in three following plans: replace Toner cartridge, replace Drum chip or reset Toner cartridge chip.
1.Replace new Toner cartridge for Xerox Phaser 3450B:
- If you choose plan replace Toner cartridge then cost is too high. Each Toner cartridge for Xerox Phaser 3450B (Xerox 106R00687-BK and Xerox 106R00688-BK Toner cartridge) costs about $150 - $200
- With replace new Toner cartridge solution is not optimal, because the price is quite expensive.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new unit.
2.Replace new Toner cartridge chip for Xerox Phaser 3450B :
khe-chip-b.jpg" ]
- If you choose plan replace Drum chip then cost higher than reset chip. EachToner cartridge chip for Xerox Phaser 3450Bcosts about $6 - $10/color.
- With replace new Toner cartridge chip solution is cheaper replace new Toner cartridge.
- When Xerox Phaser 3450B shows errors about computing limits of Toner cartridge chip, you continue to replace new Toner cartridge chip.
3. Reset Toner cartridge chip for Xerox Phaser 3450B
If you choose plan resetToner cartridge chip for Xerox Phaser 3450Bthen that is best plan. It cheaper than replace Toner cartridge or replace Drum chip
The phenomenonToner cartridge chip for Xerox Phaser 3450Bout of count are printer do not print and display error on the LCD monitor:
-"Drum low", "Drum eppty", on monitor laptop or desktop appear yellow exclamation mark corresponding color, on monitor printer report Drum empty.
-"Tone life end", "Replace new unit"
- "The x unit an error". In that "x" is color of Toner cartridge or code of Toner cartridge
How to fix the errors:"Drum low", "Drum eppty", on monitor appear yellow exclamation mark corresponding color,"Tone life end", "Replace new unit", "The x unit an error"? cheaper, the most effective.
We use unismart device toreset Drum chip for Xerox Phaser 3450B
Unismart is a device reset Drum chip. Unismart can reset for many Drum chip of manufacturers: Samsung, Hp, Canon, Epson, OKI, Xerox ...
Unismart system is designed to offer a complete solution for writing, resetting, testing various chips with the combination of Unismart Box and Unismart chips. Unismart include: unismart box and test head, power adapter, Data wire, flat writer.
unismart1.jpg" ]
Test head is used for data transmission between Unismart Box and Unismart chips. There are 20 types of test heads designed according to different chip shape, which can be used for operation on all chip models that
current Unismart system supports. Please choose the right test head in accordance with the PCB code. Some PCBs share a same test head, which is clearly indicated in the chip compatible list.

In Case You Still Having Problem Then Follow Us For On :Xerox Printer Support

Jan 23, 2014 | Xerox Phaser® 860, 8200 Standard Capacity...

2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

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1 Answer

Xerox 4250 photoreceptor error


I have a Xerox 4250. After the ink cartridge ran out I replaced it with a new one and got the "replace photoreceptor cartridge" message. Reinserted the cartridge and it stayed. Called Xerox and they couldn't explain. I turned the machine off and on and the message changed to "replace photoreceptor cartridge" but an additional message of replace Smart Drum came up. I replaced the Smart Drum and it is working fine now. Note: I really don't think it was time to replace the Smart Drum. But the nearest authorized service provider was 3.5 hours away and this had to be cheaper than a service call from that distance.

Jun 25, 2012 | Xerox Office Equipment & Supplies

1 Answer

I have Workcenter PRO 416 and display says change toner but after replacing toner,the same message comes up.


I had that happen before. It turns out the refilled toner cartridge I was using was the problem. When I bought the cartridge I thought I was getting a new one. They were refills. You may want to try another cartridge if you have one.
Good Luck

Nov 30, 2010 | Xerox WorkCentre Pro 416 All-In-One Laser...

1 Answer

Need to reset replace drum message on Xerox Workcentre Pro 416


You can replace the chip on the drum unit. Or the drum unir itself.
Google a business called " the parts drop". They will have both the chip and or the drum cartridge. It is not resettable with a diagnostic code.

Aug 19, 2010 | Xerox WorkCentre Pro 416DC Copier

2 Answers

I have a Xerox XD125F Workcentre. The J2 toner


1. turn off XD125f
2. Turn on
3. within 4 seconds press, clear, auto, clear, auto. LED Should go blank,
if not try again
4. use copy quantity keys to enter 24, then push start
5. Again use copy quantity keys to enter 7, then push start
6. turn off
when you restart the cartridge count will be set to zero

I have done this twice and never replaced the drum cartridge.

Jul 24, 2009 | Xerox Office Equipment & Supplies

1 Answer

Our xerox M118 showing an error"replace drum cartridge'can any one help me?Plizzz


Hello, Your Xerox has two cartridges - one is the drum cartridge and the other is a toner cartridge. Please check the following I've researched from your user guide:

Replacing the Drum Cartridge
The drum cartridge is a customer replaceable unit. After approximately 55,000 copies/
prints, the machine will display a warning message before the drum reaches the end of
life. Order a replacement cartridge now to insure continuous operation.


Country Part Number for the drum cartridge replacement
All countries 13R589


Removing the Old Drum Cartridge
1. Pull the front cover towards you to open it.
2. Open Tray 5 (bypass tray) if necessary, and then open Cover A while lifting up
the release lever.
3. Lift up the colored lever, and slide the drum cartridge out until you can lift the
handle on top of the cartridge.
4. Hold the handle and remove the cartridge from the machine.
NOTE: When replacing the drum cartridge, make sure that the new cartridge is the
correct one specified for the machine.


Recycling the Drum Cartridge
The drum cartridge is designed to be re-manufactured. To recycle used drum
cartridges, return them to Xerox in the original packaging. Return labels are included
with each new cartridge.


Inserting the New Drum Cartridge
1. Remove the new drum cartridge from the box.
2. Undo the sealing tape and carefully pull out in the direction of the arrow to
remove the black protective sheet from the cartridge.
3. Place the cartridge in position and, using the handle, slide it into the
machine until it clicks.
4. Pull out the cartridge tape completely without breaking it.
5. Push the cartridge again so that it is correctly placed.
6. Close Cover A until it latches and then close Tray 5 (bypass tray).
7. Close the front cover.


Hope this helps. Good luck.

Dec 11, 2008 | Xerox WorkCentre M118 Black and White...

1 Answer

Drum Life Warning Message


NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time. From the Standby Mode, press the [Menu] (up arrow) button, then press [5], [2], [0], [4]. The screen will display: Change drum. Yes No Press [1], then press [Enter]. The screen will display: Completed. Press [Stop] to return to the Standby Mode. These directions were found on the Xerox website, and worked for me.

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