Question about Kenmore 24 in. 16539 Built-in Dishwasher

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Dishwasher fills w/ water, does not wash, but does drain.

I have a Kenmore model # 16539 SmartWash DW.  Type No. 575-0.  Motor # E71195.  It is about 5 years old.  When I run the DW it will fill with water but it does not wash the dishes.  It does not spray any water inside - the spray arms do not spin, the insides are not wet.  But, after the timer cycle is over it drains perfectly well.  So, I know the water inlet valve works.  I also know the heater element works.  I also know the draining system works.  It sounds to me like a pump/motor problem.  Would you agree?  I've also hear that it could be a door switch, but if this were true I wouldn't expect the controls to operate.  Usually, when the door is slightly open the control panel disengages. 


I've also heard that some DW's have two pumps: one for washing, and one for draining.  Can you tell me if this DW has two pumps?  I'm trying to understand if I need just a motor, or a motor and pump assembly.  Since the draining works just fine, I am assuming the pump (if there is only one) is ok. 


Thanks and Regards,


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Re: Dishwasher fills w/ water, does not wash, but does...

Joel, it's hard to tell whats going on here without the full model number. The number you posted should start with a 665, 363,587 or 464.  Here is a couple of things to look for.  It sounds like you have a seperate drain pump. Remove the bottom toe panel and hopefully there will be a tech sheet behind it.  Check the harness to the motor itself.  You want to verify that there is 120V going to it when the wash motor should be running. If you hear the motor humming and kicking out on the overload, then we can assume you have something stuck in the impeller or the motor is bad itself. The tech sheet will give you a diagram for the hot and nuetral.  Check the float switch inside the tub, it should move freely up and down. This is a safety device to insure the dishwasher does not overfill.  If this is a 665,  there will be a start capacitor on the left side of the wash motor.  If one of the wires came off the cap,  the motor won't run.  Regarding the door switches,  if you have 120V going to the motor during the wash cycle, you can assume the door switches are o.k.   Hope this gets you started in the right direction...Catriver.

Posted on Oct 14, 2007

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Re: Dishwasher fills w/ water, does not wash, but does...

The problem of not washing but the dishwasher will fill and drain just not wash is due to the failure of the main pump impellor seal. This item lasts about 4 years of heavy use. The seal fails and then water gets into the pump front motor bearing which fails. Sometimes you can pick this up if you notice the washing cycle has a whine to it.
Bottom line. Sears have an impellor kit #8193951 about $30. You have to remove the dishwasher. Remove the locking bolt on the top of the pump motor. Rotate the pump to unlock it and lift it out. The impeller screws off the pump. Note how the seal comes off the pump and put the new impeller and seal assembly on. If the front motor bearing has failed then you will need a new pump assembly $200 from Sears unless you feel like diassemblying the pump and motor, pulling the bad front bearing off the shaft and replacing it. In all the its a quick job to replace the whole motor assembly if you have toef549c21-14cb-4b17-82f1-529b46d0f7b8.jpg

Posted on Apr 19, 2013

Re: Dishwasher fills w/ water, does not wash, but does...

Just so you know...Same problem...Just took the thing apart.

The motor and impeller are bad. The seal on the impeller is worn. The water then went into the bearings on the motor and all need to be replaced...


Posted on Jun 18, 2008

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