Question about T-Mobile Dash Smartphone

1 Answer

T-Mobile Dash Problem

I connect my Dash to my computer and it isn't connecting to my Active Sync. The phone lights up, sets off the active sync program and even charges but, will not connect. It is not being detected.

 

I have changed the cord, USB ports, T-Mobile support and I have ran through all the trouble shooting solutions (phone settings, computer settings...etc). I was told that it maybe internal problem.

 

Any help would be appreciated. Thanx

Posted by on

  • Speakfrly Oct 18, 2007

    Thanx for the soultion but, that wasn't the problem and is why I didn't mention it.



     



    I solved the problem by playing around with it and found out that if you turn off your password security settings on the phone, it will connect. Not the total security like the password for the SIM card when you turn the phone on. The password you would use if you left the phone unattended for a while and it locked itself.



     



    I turned that off and re-connected the DASH to the computer, it worked fine. After that I updated the software on the DASH and Activesync, turned the password setting on the phone back on, re-connected the DSAH to the computer and all is working fine as it was before with my anti-virus and firewalls on.

×

Ad

1 Answer

The first and most obvious thing to check would be the firewall, which you didn't mention..
Try shutting the firewall down, then connecting the Dash.

Posted on Oct 18, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How can i connect i mate with pc?


Hi there,
For normal installation , you have to install Microsoft Active Sync 4.5 for your Imate Jam and a USB cable, You can download the Microsoft Active Sync software from the link below
Microsoft Active Sync 4.5
Once you download the Microsoft active sync , simply run the setup and it will install it automatically, then connect your mobile phone, and it will install your phone automactically
If you require more assistance, regarding this feel free to reply to this post
Regards-BA

Jan 14, 2011 | i-mate JAM Pocket PC

1 Answer

How should i download drivers for my mobile to connect to my pc.send me a link


Hi there,
For normal installation , you have to install Microsoft Active Sync 4.5 for your Imate Jam and a USB cable, You can download the Microsoft Active Sync software from the link below
Microsoft Active Sync 4.5

Once you download the Microsoft active sync , simply run the setup and it will install it automatically, then connect your mobile phone, and it will install your phone automactically
If you require more assistance, regarding this feel free to reply to this post
Regards-BA

Jan 13, 2011 | i-mate JAM Pocket PC

1 Answer

I'wanna pc suite driver


Hi there,
For normal installation , you have to install Microsoft Active Sync 4.5 for your Imate Jam and a USB cable, You can download the Microsoft Active Sync software from the link below
Microsoft Active Sync 4.5

Once you download the Microsoft active sync , simply run the setup and it will install it automatically, then connect your mobile phone, and it will install your phone automactically
If you require more assistance, regarding this feel free to reply to this post
Regards-BA

Jan 10, 2011 | i-mate JAM Pocket PC

1 Answer

Need imate jam pc suite


Hi there,
For normal installation , you have to install Microsoft Active Sync 4.5 for your Imate Jam and a USB cable, You can download the Microsoft Active Sync software from the link below
Microsoft Active Sync 4.5

Once you download the Microsoft active sync , simply run the setup and it will install it automatically, then connect your mobile phone, and it will install your phone automactically
If you require more assistance, regarding this feel free to reply to this post
Regards-BA

Dec 28, 2010 | i-mate JAM Pocket PC

1 Answer

Need to get contacts from phone to computer and my screens broke


hey mate you need active sync on your pc- it should have installed in the first connection (maybe you got a cd with the HD with it on it or try searching for it) from here you connect up using the usb cable that also goes in your power pack and connect it up and choose active sync on the mobile (if touch is still working) or if not it usually is preset to choose active sync from here it should start syncing all your phone info to microsoft excahnge automatically (i had to set up an excahnge connected it to my hotmail account/uni account) from here next time u say reset your phone (hard reset) or flash it or get a new windows mobile phone (all same software ie samsung omnia and htc touch hd both windows 6.1) it will automatically resync all your contacts onto the phone (as long as its connected on active sync)- hope this helps a bit

May 25, 2009 | HTC Touch HD Smartphone

1 Answer

PC Driver


there is no need for drivers for sync u just need active sync installed in WINXP if u dont have active sync install it from www.windowsmobile.com or see if it came with ur mobile in a cd and Windows mobile device centre in WIN VISTA that is bundled in the installation already u just find it by typing in search WMDC or in All programs u can look for it after u launch it just connect ur mobile thru usb cable provided and go in ur mobile pda start>settings>connections>usb connections set ur device for sync not mass storage and then press ok open the active sync software in xp or WMDC in Vista and it will automatically connect ur device then sync ur device as req



pls let me know if i can help u more in this and pls rate fixya if i have fixed ur problem

Feb 25, 2009 | i-mate SP5m Smartphone

1 Answer

Don't have Active Sync


you must go and download active sync from website.And install it to your computer.

Dec 26, 2008 | HTC S710 Smartphone

1 Answer

Active sync


Hey no prob sunli. What you need to do is install the "nokia pc suite" with the cd your phone came with. The set up wizard will guide you through the process.

Once you get it installed, I think (I don't have the pc suite right now, I had it before) the sync option you'll be looking for will be somewhere under the "help" menu, which is beside the other menus such as "file".

Once you've selected the option, the install "active sync" will be displayed on your phone (you have to have it connected with the usb cord it came with).

From there you'll be able to do everything you need be done such as file transfer, manage gallery, etc.


Let me know how it goes


johnny

Sep 04, 2008 | Nokia N73 Cellular Phone

1 Answer

Phone memory & Active sync problems


1. Not sure why its not syncing. You may try uninstalling active sync from your computer and reinstalling.
2. Get another memory card and put the files on there, or get a card reader and transfer them to your computer.
Uninstall any unnecessary programs from the phone to free up space.

May 30, 2008 | T-Mobile Wing™ Smartphone

2 Answers

Activesync problems


hi,

 

u just search all the folders of ur pc..u might have sync all the contacts to pc by mistake..& if they r nt there & nt in tha mobile too..so there r no chances u can get them back..if haven't take the back up of them.

 

Thanks

 

Gizmo1

Oct 23, 2007 | T-Mobile Dash Smartphone

Not finding what you are looking for?
T-Mobile Dash Smartphone Logo

Related Topics:

155 people viewed this question

Ask a Question

Usually answered in minutes!

Top T-Mobile Computers & Internet Experts

ismael castillo

Level 2 Expert

318 Answers

Marvin
Marvin

Level 3 Expert

82322 Answers

Edward Talavera
Edward Talavera

Level 2 Expert

140 Answers

Are you a T-Mobile Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...