Question about Veo Connect Webcam

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Skype cannot access camera.

Instructed to insure no other application using camera. How can I check use by other application, stop other use, and enable Skype to activate the camera?

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  • rbjones41 May 12, 2009

    Right. I'm trying to use the camera with Skype, but I keep getting the notice that it is in use by another application. What do I do?

  • rbjones41 May 12, 2009

    Veo Advanced Connect #640VS26X - 25300

  • mark
    mark May 11, 2010

    do you know what the make and model the webcam is



  • mark
    mark May 11, 2010

    so you trying to use your webcam with skype

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Can't get me cam to work with skype and I am on a MAC

Posted on Nov 12, 2009

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You need to set cam up with skye
restart system and open skype follow instructions below and please let me know

Go to TOOLS, then OPTIONS, and click on
Audio Settings
and set the Microphone and Speakers
to the computer Audio Card.
Then click on the Video Settings.
The camera if installed properly
will come up and show a picture.
Then on the bottom of the page click on Save.

Posted on May 12, 2009

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I can't get my webcam to work

1. Check that your webcam is switched on and plugged into your computer

2. A webcam can only be used by one application at a time, so make sure you don't have any other applications open that are accessing the webcam, e.g. other instant messaging applications or even some websites.

3. Problems with video are often caused by driver issues. A driver is the program you install with the webcam which makes the webcam work with your computer (some webcams use preinstalled drivers so you may not have had to install one). Make sure you have the latest driver installed. You can download and install the most recent drivers from the webcam manufacturer's website.

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Hi, i tried using skype with logitech quickcam but pup-up told me this message: Another application (communications helper.exe) tries to access Skype but we are not able to respond. Try to restart the...


The easiest thing to try is just disabling "Communication_Helper.exe" in Skype. Go to Skype / Tools / Options / Advanced, and at the bottom you will see text that says "manage other programs' access to Skype". Click that and you'll get a window, which should list "Communication_Helper.exe". Deny access to that (don't remove it, because it will just come back), and try your call again.

Be aware, however, that this is only a quick fix and does not solve the problem. When Logitech and Skype have problems like this, they can be pretty big ones, and can cause performance problems as well as interface problems.

The Logitech QuickCam application software is not required for the Logitech Camera to function properly in Skype. If you are not using the QuickCam application for anything else, then you should seriously consider uninstalling it.

That will solve this problem, and various other potential problems and performance issues, permanently.

To uninstall it just go to Control Panel / Add or Remove Software (or Uninstall a Program in Vista/7), find "Logitech QuickCam" (NOT Logitech Camera drivers), and uninstall.

Then reboot to get rid of the background processes, and test Skype again.

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Hi,

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Below mentioned link has pictorial representation of the configuration of the Skype application with Camera in your VAIO.


http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1014793



Thanks!!!!

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If that doesn't work try to restart the computer.
If the issue still persist go to Apple Menu (Apple icon, top left) > System Preferences > Accounts select the account that you are login at click the Login Items tab here is all the applications that start automatically when you login to this account. select the application that might be giving you the problem (ie skype) click the minus icon at the bottom to remove it.

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Remove the Logitech camera from the " startup group in the start up window in the startup folder in the program files. this should stop the Logitech program from loading and give the Skype program access to the camera.

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It doesn't sound like the problem is with the device itself. It sounds like you are trying to run the camera in two applications at the same time, or you are not closing down the previous application.

The camera may not have shut off the previous programme you were using. I/e if you have the photo capture feature on you will not be able to use the camera in Skype. Close down the camera windows, and then try skype.

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