Question about Troy Bilt 5.5hp Self Propelled Mower
Read the manual for starting procedures, if you are following the stated procedures and the mower will not start then contact Lowes and explain the issue.
Depending on the store they may offer to have you bring it in so that they can see what may be the issue, if they are not interested in offering some customer service after purchase they will give you a 1-800-TUF-LUCK number to find a servicing dealer. A brand new mower should not be difficult to start even for those with short arms. I have the same mower except non propelled and it has been the best starting mower I've ever owned for the five years since purchase. I have always found it best to deal with a local hardware store or dealer when purchasing items such as chain saws, mowers or other outdoor power equipment, I pay a few more dollars (and I do mean a few) but the direct customer service is well worth every extra penny!
Posted on May 14, 2009
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Posted on Jan 02, 2017
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