The film is stuck in the SA-21 film strip adapter in my Nikon Coolscan V
The green light blinks quickly at start up (though the blinking stops after several sections)
The eject control is non-functional in the NikonScan Software, the buttons have "flattened out"
The unit is no longer under warranty.
Nikon reccomends that I send it in for repair
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If you switch off the scanner you should then be able to remove the grey film holder, even though the film strip will still be inside. Then, press the small button above the film entry slit to open the front of the holder. Pull up the top cover, ease the bright metal holder strip forward then lift the metal flap that holds down the film strip. At this point you should be able to remove the film strip. Re=assemble and try again.
you must perform a p.o.s.t. reset. That is:
1) switch off the scanner
2) swithc off the PC
3) disconnect scanner from PC
5) remove the dia/film adapter
6) switch on tyhe scanner and wait untill it booted
7)insert the film/dia adapter
8) connect scanner and PC
9) switch on the PC
it should work now......
Put the film in after it is powered up. The unit needs to run through a power-up and calibrate cycle first. Once powered up, the until will feed the film in once it reaches a certain point into the machine.
The unit is supposed to kick the film back out when you close down the scanning software. If your film ever gets stuck try this to get it out. DO NOT force the SA-21 out of the machine with film stuck in it.
The scanner has a lock which locks the film adapter into the scanner when film is inserted. You probably still have film in the adapter from the last time you used it. If the adapter is pulled to remove it, the connector can become disconnected, which prevents the film from coming out, but the latch is still engaged. With the scanner off, push in the adapter to mate the internal connector. Turn the scanner on then off, the film should eject. Once the film is ejected, the adapter should be able to be removed. Refer to your manual for reference to this problem, I have experienced once before. Once you figure it out, you will not forget, I guarantee.