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My 80GB Ipod classic recently froze. I took it to Apple store and the guy press the Menu and Center Button. Hold them until the APPLE logo appears twice. Then release the button.
Voila, my Ipod work again, no missing data
If you have tried to reboot the ipod and it still stays hung up on one screen, you may need to take it in to have it serviced. Ipods have an operating system much like a computer and can become corrupt. Any certified repair technician should be able to diagnose what is causing this issue.