Question about Epson Stylus RX500 All-In-One InkJet Printer

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Epson Stylus RX500 not printing from computer

The computer will send a print job to the printer, but the printer will not print.  As soon as I shut down and restart my system, the print will print whatever is in the queue.

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  • Anonymous Aug 24, 2008

    I que from my PC to print something, I get the error 'Paper Jam" consecutively. If I copy from the paper feed correctly... but cannot get anything to print from the print que from my laptop .... I removed and reinstalled the programs from the CD startup disc and it worked once printing 5 pages. I turned off my system for the day. Tried to print the following day and have the Paper Jam problem all over again.... Only occurring when I try to print from a cue from the computer....

    What do I need to do... I don't have time to remove and reinstall the program everytime I want to print from my PC

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  • Epson Master
  • 691 Answers

From the Printers & Faxes area delete the printer. Go to Epson's web site for your location and download the latest driver and status monitor. Install the components and try it all again.

Also check that in the status column the machine shows ready. Right click the printer and check that Use printer off line is not selected.

Posted on Oct 18, 2007

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I don't see how this can be done, because there are 2 different print queues in question. Not to mention the lag and buffer required by the printer. So when you disconnect communication the job hangs.

Besides the spooler at work my lie on a dedicated print server, especially if the printer is on a network and and not attached directly to you PC.

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Have you rebooted your computer? The printer's memory is very limited -- certainly not enough to hold an entire page. Your computer feeds the printer a line at a time, so it would seem that your computer's print spooler is 'stuck' on that print job. Try shutting the computer down completely, then restarting and see if that print job clears out.

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It sounds like data is being received by the printer from an outside source.
Try disconnecting the printer from the computer system so it is a free standing printer. Power the printer ON and put in ONLINE if you do not get strange characters printing the print job is definitely from the computer system some place.

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Canon pixmaip4000


Delete Queued Print Job If a print job is corruptand does not print clearly, does not print at all or is preventingother queued jobs from printing, delete the queued job.
  1. On the Windows taskbar, double-click the printer icon located to the left of the time.

    printjobdisappears.gif

  2. At the Printer window, select the print job, under 'Document Name' column, to highlight it.

  3. From the 'Document' menu, select 'Cancel'.

  4. Repeat steps two and three to cancel another print job.

  5. Ifthe print job cannot be cancelled or will not stop printing, shut downthe compuer, disconnect the printer cable and then restart the computer.
    1. Close the Printer window.
    2. Shut down the computer.
    3. Disconnect the printer cable (USB or parallel cable).
    4. Restart the computer.
    5. If a message window appears asking to cancel printing, select 'Yes'.
    6. Verifythe printer icon no longer appears on the Windows taskbar. If the iconappears, double-click it and cancel the remaining print jobs asinstructed on steps two and three.
    7. After all print jobs have been cancelled, reconnect the cable to the printer and then try to print again.

  6. Ifthe print job does not complete, it may be necessary to disconnect theprinter cable, power off and on the printer and then reconnecting thecable.

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I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

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Solution:-
Step one: - Restart the computer
Click Start and click Shut Down.
Click Restart or select Restart from the menu.
Click OK.
After the computer restarts, double-click the Printer icon in the system tray located at the bottom, right of the computer. The print queue opens. If no documents appear in the print queue, the issue is resolved.
If the issue continues, proceed to the next step.
Step two: - Check the product cable
Disconnect the USB cable from the product and from the computer.
Wait 5 to 6 seconds.
Reconnect the USB cable to the product and computer.
After the product is connected to the computer, the product should start printing the jobs in the print queue.
If the issue continues, proceed to the next step.
Step three: - Determine whether the product is paused or offline
Click Start and click Printers and Faxes. The Printers and Faxes window appears.
In the Printers and Faxes window, right-click the product icon and click Open . The Printers folder opens.
On the menu bar, click Printer.
Make sure that the Pause Printing and Use Printer Offline options are not selected. If a check mark appears next to either option, click to remove it.
If the menu includes Use Printer Online , click that option.
If neither Pause Printing nor Use Printer Offline is selected, press Esc to leave the menu without making changes.
If the issue continues, proceed to the next step.
Step four: - Stop the print queue
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Double-click the appropriate product in the product list to open the print queue.
Click Start Jobs.
Step five: - Delete the print jobs
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Click a print job and click the Delete icon. Repeat the steps for all the jobs in the print queue.
Click Start Jobs.
Double-click the appropriate product in the product list to open the print queue.
When the print queue is empty, click Start Jobs.
Try the print job again.
If the issue continues, proceed to the next step.
Step six: - Remove and re-add the product to the printer list
Double-click Macintosh HD.
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Select the appropriate product.
Click the red X to delete the product from the computer.
Disconnect the USB or Ethernet cable from the product.
Close all open windows and restart the computer.
After the computer is restarted, double-click Macintosh HD .
Double-click the Application/Utilities folder.
Open the Print Setup Utility folder.
Reconnect the USB or Ethernet cable to the product.
If the product is not automatically added, click Add.
Select the product to add and click the Add button. After a few seconds, the product appears in the printer list. Try the print job again.

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How are you sending the "Print" order ?

Try Control + P then hit enter

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  1. Click Start, Printers and Faxes and double-click on the Lexmark printer driver.
  2. Open the Printer menu and select Cancel All Documents. This will purge the print queue so as to allow the printer to print or uninstall the driver.
  3. If the print jobs are not removed from the queue, click Start, Run, type Net Stop Spooler, and press ENTER.
  4. Click Start, Shutdown, and select Restart. The documents or the print jobs should be removed.
If you are having difficulty deleting the print jobs in the printer spooler, do the following:
  1. Restart the PC in "safe mode". To do this:
    1. Click Start, Shut Down and select Restart.
    2. While the PC is restarting, press the F8 key on the keyboard. Note: Do not hold down the key down, but be aware that you may need to press it several times.
  2. When in safe mode, click Start, My Computer.
  3. Double-click on the (C:) drive.
  4. Double-click on the Windows folder.
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  6. Double-click on the Spool folder.
  7. Double-click on the Printers folder.
  8. Select the contents of this folder and click Delete.

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