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WHICH MODEL ARE YOU USING?
Stylus Photo RX500
What were you doing when the problem occurred?
What happened when you tried to print?
No response from the device
How are you printing?
From the computer
Are any of the Mode lights on?
Which message is displayed on your device's control panel?
None of the above
WHAT IS THE DEVICE'S STATUS?
Are you able to print your device's nozzle check using the buttons on its control panel?
Do you see an error message on your computer screen?
Which operating system are you using?
Make sure the correct printer and port are selected in the software. Does that fix the problem?
Reconnect or reconfigure your cabling. Does that fix the problem?
No Says for you to Contact Epson 1.Based on the information you provided, here is what you need now. http://er.epson.com:8001/start Based on the information you provided, here is what you need now.Please contact Epson to resolve this problem with a technical support representative (562) 276-4382 6 A.M. to 6 P.M., Monday-Friday (Pacific Time)
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Thanks and Good Luck......
The problem might be a faulty print head. Try to print out a nozzle check and do a couple of head cleanings. I would like to know more info about it. Does it happen when you print from you computer? How about when standalone copying?
Try replacing the magenta cartridge... Does it also do this when you try to use it as a copier? If so, try to clean the head.. If it only happens when you're printing from the computer, try to reinstall the driver
It's a problem with the paper not feeding straight. The printer will make a pass & sense the width of the paper & print accordingly. If it feeds in crooked then it sees it as being narrow & only prints to that width. Happens more easily with heavy photo paper.
Apply a bit of pressure to the paper as it feeds & it's happy days.
I have the same problem, I spent 72 hours emailing with Epson Support and when they started sending me in circles I ask to speak with a real person. Then they email me and basically told me to buy a new printer if mine was out of the year warranty. Horrible customer service.
Spooling is a PC thing not printer
Printer spool is an area of reserved memory which collects date for the printer before sending off - it seems it is not big enough to cope with the image size you are dealing with.
check out the Computer route to adjust the spool memory size.