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I have the same problem. It got progressively worse over time. The chuck did not want to tighten all the way at times and then got stuck open. There is a screw in the center to hold the chuck on. It is a left hand thread and I believe it loosened and the jaws became jammed on the loose screw. I tapped on the screw using a screwdriver and was able to tighten it a bit thus allowing the jaws to free. I removed the screw, put some thread locker on the threads and reassembled it. Seems fine now
Remove the rinse dispenser from the top of the agitator (spinning deal). Unscrew the agitator cap located on top of the agitator which is only hand tightened. Once the plastic agitator cap is removed from the top of the agitator you should see a screw which you will need a socket or an adjustable wrench to remove the screw. The agitator can now be removed by lifting strait up to free the sleeve. My only concern is how the sleeve became lodged under the agitator unless the tub became unbalanced from a heavy load. The other possibility could be the support for the tub is broken and needs to be replaced.
If your agitator is blue, and rather short........There should be a small hex head screw about 1/2 way down that holds the agitator on the transmission shaft. Check in your wash basket for the screw, or part of the screw if it broke off. You will see a divot on the agitator where the screw is recessed.
Look toward the bottom end of the agitator. There should be a small indentation where a 10mm screw is. This screw holds the agitator the the transmission shaft. Sometimes the screw works loose and needs to be tightened.
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