Question about Dymo LabelWriter 400 Thermal Printer

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Have to unplug label maker and then replug it to get 1 label printed

I had a dymo 400 on my XP OS PC. One day it stopped working. My boss had me buy a new one. I installed it and then restarted my PC. Soon as I sent the 1st label request, the queue shows 2 in iot and the 1st has a printing error. I have to resort to unplugginf the labeler and replugging it to get 1 label printed. Any solutions to this issue?

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Here was what worked for me. unplug the labelwriter completely. take the current labels out of the printer and take them off the roll and follow the Dymo guide for getting them correctly back on. ensure there is no gap between the spindle and the labels. if there is a tiny gap and print error can occur. plug everything back in and reinstall your software(this is more of a just to be sure thing). If the error persists, unplug the power for 30 seconds and plug back in again and try to print again.

Posted on Aug 06, 2009

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How to reset the dymo labelwriter 400 printer


Make sure you use original DYMO paper, otherwise the machine may be confused as to where to begin and stop. Also, cleaning the print head is a good idea if you have had the printer for a while.

The latest software is crucial. Right now it is version 8.4.2, you can see which one you have by clicking on Help > About DYMO Label.

If the above does not help, you are welcome to contact the DYMO help desk (dymo.com and select your country).

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Having the same problem here... very random... send a print job of labels and it will print the whole lot, or freeze at random points but always halfway through a label... no error message... unplug usb and replug doesnt do anything, but unplug and replug power and off it goes printing more lables but may even freeze again after only a few more have come out... also, every day the first print job of the day prints half the label and pauses for about 10 seconds then keeps going...

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Jan 28, 2011 | Dymo LabelWriter 400 Thermal Printer

1 Answer

Labelwriter 400 was working fine. Then put in a new roll and it stopped working. Every time i get a Print Error and it doesnt print at all. Unplugging the wires results in printing 1 label and spitting out...


Have you checked that the labels are suitable for this model. There is a code between each label that sets the printer up. If its sending the wrong code then the printing will be eratic or non existent

Aug 10, 2009 | Dymo LabelWriter 400 Thermal Printer

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It could be how you have loaded the labels. If you have loaded the labels and there is a small gap between the spindle and the roll, it will print one label and give a error-printer message and stop working until you unplug it for 30 seconds and plug it back in. I would reload the labels from scratch and ensure there is no gap.

Feb 17, 2009 | Dymo LabelWriter 400 Thermal Printer

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1 Answer

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1 Answer

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I unplugged the printer and plugged it back in and it started working and has been working since.

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