Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

1 Answer

Recognition when i connect my mp3 player to the computer it does not recognize it. i'm unable to transfer music and my library doesn't show in mediasource.

Posted by on

  • Hstewart Dec 13, 2007

    I have the same problem except my mp3 player is a Creative Zen Micro. I connect it to my computer via a USB port and my mp3 player is clearly on because the bright blue light fades in and out and it appears to be charging (the battery symbol has a lightening bolt). But for some reason everytime I insert my player in my computer, a notice comes up saying that my computer is unable to recognize the player. I've tried all sorts of variations: turning off my media player then plugging it in to my computer, connecting to computer then turning off then back on again, etc. Nothing works! I would be very appreciative if someone could help me with this problem.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

Make sure you have media player 11
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
Download recovery tool off creative's website.
go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them

Also told Microsoft hotfix causes this problem try uninstalling the last hotfix
If that doesn't fix it try the USB cable

Posted on Jan 23, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

3 Answers

Transfer music to MP3 from my phone

Connect the phone to a computer and Windows Explorer _may_ show the folder of music as a removable volume.

On an iPhone you can see them in iTunes.

Jul 11, 2016 | Cell Phones

1 Answer

Download music to ipod

In order to put music onto your iPod, follow these steps:
1. Download iTunes from iTunes is used to manage your music library, as well as handle the transfer of music from your computer to the iPod. 2. Install iTunes. 3. Add music to your iTunes library by selecting the 'File' menu at the top of the screen, then clicking 'Add music to library'. Browse your computer for music files and click 'Choose' in the dialog box. 4. Connect your iPod to your computer with the included Dock Connector cable. iTunes will recognize the iPod and walk you through setting it up and transferring music.

Mar 10, 2011 | Apple iPod classic MP3 Player

1 Answer


ive got the new version of the sony sonic stage downloaded onto my laptop,and when i plug my player into my laptop via usb cable,the player itself is recognized straight away as a harddrive/removable disk etc,and you have to transfrer music onto the player as from sonic stage music library,and you also have to creatate you own music library via sonic stage,and u can also transfer music from your own music library wich you use via windows media player,and also u can transfer a cd into you sony sonic stage music libraty,and this is similar to when your using the windows media player as to rip a cd or transfer music onto an mp3 player,as i use all diffrent types of mp3 players myself,and i find the archos gmini sx 202 player to be pretty awesome player,as ive got to of them as well,and i use windows media player as to transfer music files onto them,and i cannot transfer any music files onto the sony ones via windown media player as those music file wont show up on the player at all,and ive tried this myself,and it will only work via sony sonic stage.

May 28, 2009 | Sony Network Walkman NW-HD3 MP3 Player

1 Answer

Sandisk sansa 4 gb ( 4 68 ) MP3

Make sure USB mode is MSC....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated....
Download Update if you haven't yet( this comes with A mediA converter ...Try and drag and drop from your music folder to the media folder on the player make sure usb mode is mtp this will show you all the folders Use your windows explorer for the transfer... much easier.....
Then connect to your computer and see if it works
Hope it does..........Please rate

May 18, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

The computer does not recognize my Atak MP3 player.

My Zen Vision M Series has worked fine with my Dell Inspiron 1150 for about a year with no recognition problems. However, as of about a month ago my PC denies a connection with the Zen now. In many instances a windows message keeps appearing saying that the the usb ports cannot accomodate the connection between the two fast enough. I had minor problems with the usb ports, however, a simple reconnection resolved the problem. How can I get my computer (which is running XP) to recognize my MP3 player and might it really be a usb problem? Would appreciate any assistance mel4pat2000

Mar 31, 2009 | Audio Players & Recorders

1 Answer

How to download music

hello there!

Simply, connect your MP3 Player or Digital Media Player to your laptop or pc via USB. Then wait to recognize it from your pc. When it recognized, usually it will prompt you that a new hardwared detected and ready to use. Be sure that your MP3 player is plug and play though. Or go the My Computer and select the new drive to use G:// or any recognition. and that's it you can copy songs from pc to the player. By the way, what is the model of your MP3 player?

hope it will help you! Cheers! don't forget to mark!

Feb 17, 2009 | Audio Players & Recorders

1 Answer

How do I transfer music into the MP3 Player from rhapsody list?

First, read your manual.
Second, find the name of the folder that the Rhapsody songs are stored in, and copy them or move them to the "My Music" folder on your computer. If you are handy with computers, instead of moving the Rhapsody songs to the My Music folder, go into Windows Media Player instead - click the arrow underneath the Library tab, and select "More Options" --> Library --> Monitor Folders --> Add the Rhapsody folder to your list of folders.
Third, make sure you have Windows Media Player installed on your computer, since that is the program you will be using to transfer the songs. Click on the Library tab, and make sure that the songs show up on your computer. Once you see them, click on the Sync tab and start dragging the songs (no more than 10 songs in one sitting) to the window that says "Drag files here to synchronize..."). Click Start Sync.

Warning: Some GoGear models recognize Rhapsody songs and others do not. If you have Rhapsody's Mp3-Only service, then you are in the clear no matter what model of GoGear you have. If you have one of Rhapsody's other subscriptions, you may be in trouble. If your Go Gear is truly an SA6045, it will recognize DRM-protected Rhapsody songs, so you will be OK. If you have an SA3025 or one of the newer models, you will only be able to successfully transfer songs by signing up for Rhapsody's Mp3-Only service.

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Unable to see Albums in my music library

When you open Windows Media Player, as long as the computer recognizes your Mp3 player, you should see an icon of the Mp3 player on the lower left hand side of the "Library" tab - click once on the plus sign next to this icon to expand a list of folders - "Songs" and "Albums" should be among the options.

-Tha Mp3 Doctor

May 28, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Basic Transfer of Songs on my computer to White 4GB MP3

Dec 01, 2007 | Apple iPod nano

1 Answer

No music library content

try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

May 13, 2007 | Creative Labs Zen Touch MP3 Player

Not finding what you are looking for?
Creative Labs Nomad Jukebox Zen Xtra MP3 Player Logo

Related Topics:

44 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides