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Whirlpool Sport Duet Washer -Door won't open and will not run

My washer is now out of warranty and it had 3 minutes left to finish the cycle. It stopped and the door would not open and it would not cancel. I unplugged it and manually pulled the electronic door lock to open the door. I tried to start it again and it will only lock and sit there. I tried to get it to do the self diagnostic.(4 on 4 off 4 on 4 off with any button) but it would not go on.

Any ideas of what could be wrong with it?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

blueextc3221
  • 15935 Answers

SOURCE: the washer keeps getting an

"F20" is a No Water Detect error. It is an indication that you either have no water coming into the washer, or very little water at all. If the pressure switch has not tripped after 6 minutes, the error code is displayed. This can be a potential problem with the following:


If you have NO water in the wash tub, check the following:

- Inlet water valve may be clogged. Clean inlet screens if necessary.
- Make sure water taps are on.
- Check inlet hoses for kinks or clogs.

If you HAVE water filling the wash tub, check the following:

- Make sure you don't have a siphoning problem. Click the following link for instructions:


http://www.fixya.com/support/r587481-prevent_washer_siphoning

- Verify Drain Pump operation.
- Verify the Pressure Switch hoses are intact and connected properly.
- Verify wire harness connections at the pressure switch, inlet valves, drain pump and Central Control Unit (CCU).

To access the Drain Pump - UNPLUG the washer and take the lower panel under the door off by removing the three screws under the bottom edge. HINT: Propping the front feet of the washer up can make access much easier. I use a couple small blocks of wood. With the screws removed, the panel should drop down then come off. If it sticks, tap either side and it should come free. The pump is located directly under the wash tub in the front of the washer. Verify the electrical connections are good and that the pump is running. Click on the following link to check the pump for obstructions:

http://www.fixya.com/support/r385845-checking_drain_pump_in_whirlpool_duet

To access the Pressure Switch - remove the three screws in the top panel along the back of the washer. With the screws removed, the panel should slide back, then, lift off. The pressure switch is located on the right-hand side of the washer in the rear. It is a round plastic device with electrical connections and a plastic air hose attached. Verify the electrical connections are intact, and the air hose is attached and not cracked or leaking.

To access the Central Control Unit (CCU) - with the top panel of the washer removed, the CCU is located directly behind, and just above the rear of the wash tub. There should be a tech sheet directly behind the lower panel or attached to one of the interior cabinet walls. Please refer to this sheet to learn how to perform diagnostics and to verify the wire connections at the CCU. In addition, the tech sheet will also assist in how to locate the components mentioned, and the specific measurements required determining if the components are good or bad.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 26, 2010

  • 66 Answers

SOURCE: Electronic control panel stuck on Whirlpool Duet Sport Washer

it looks like the panel switch is brooken . if you take the panel off and see if the switch.it may get stuck.

Posted on Feb 16, 2008

  • 1 Answer

SOURCE: Whirlpool Duet Sport Washer Does Not Work, Door Lock is stuck

have you checked the belt to see if it came off or maybe broke off,if its not the belt then maybe the motor whent bad or needs reset,that just some of the possibilitys you might want to check,some motors have a reset butten on thim

Posted on Mar 01, 2009

ZJLimited
  • 17970 Answers

SOURCE: Whirlpool Duet Sport Model WFW8300SW0 basket won't

The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

If Pause/Cancel does not work:

  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

Hope helps.

Posted on Jun 27, 2011

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The following list of codes indicates an electronics communication problem with the washer: - Duet HT washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99

If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

I would first replace the door latch/lock assembly, a number of users have and it fixed the F-11 error code completely. Its the cheapest part for this problem.

Hope helps.

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How abt a nice rating for the free help? Thnks

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After six failed attempts by your machine to lock the door F22 flashes.
Causes & Procedure:
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1 Unplug / disconnect washer.
2 Check door switch lock unit.
3 Check wire harness connections to door switch/lock unit & the
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Fault 22
Push the door to make sure it is locked firmly (try some WD40 on the door mechanism on machine, not on door, to ease out any lock jam & try the door open/close with the power off the wall) I'm giving you tips to avoid the so-called techs zooming for your wallet.

Fault 28
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unit cannot be sent correctly.

1 Unplug washer / Disconnect power
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Check communication of the CCU board within the housing.
Make sure all grounding switches are engaged.
3 Check the drive system for any worn or failed components
4 Check that the serial harness at the MCU is not mounted
upside down. The wires should be to the left when facing the
MCU connectors.
5 Verify CCU operation by running the Diagnostic Test or any
cycle after plugging in.
Will try getting back re the door lock. Desperate i know, so am i.

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