Question about HP Wireless Optical Mouse

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Doesn't work I'm 69 years old and rather stupid I guess. My son-in-law just gave me a laptop. I purchased a HP KU916AA wireless mouse. It was installed and worked and now it does not work. Can you please explain what I need to do?

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Assuming it''s still fairly new and the batteries are still fresh, my guess is the hub that plugged into the laptop is loose or you're trying to use the mouse in an area that it can't communicate with the hub. I do hope this solves your problem and we all feel rather stupid the first time we have a computer problem until someone explains it!

Posted on May 12, 2009

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