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Verbatim 250GB portable harddrive is not working on my computer

''My Computer'' on my desktop pick up this harddrive as a removeable disk, but, trying to access the disk, I get the message ''Please insert a disk into drive D:'' The drive does work on my laptop. I have Windows XP.

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  • Anonymous May 13, 2009

    Nothing pops up.

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  • 16 Answers

Look at what pops up in your my computer window when you connect it to your computer

Posted on May 12, 2009

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Verbatim clon harddrive 250 gb wont show up


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I can't locate the drive on my computer? I have a verbatim usb 250


First make sure usb cable connected to harddrive is working fine. try it in different usb ports. Press windows key +R key so you can see run then type in run "devmgmt.msc" then press ok so you can see device manager uninstall all usb drivers then it automatic install usb drivers. then check. Also you need to change registry for that type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.Then restart computer then check. Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4. Let me know if you need further assistance. Thanks for using FixYa

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My pc doesnt recognitze my portable verbatim hard drive anymore, model 47512, and their support page sucks. what can i do?


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Second, check the warranty-status of the unit; if the warranty still is valid, Verbatim will replace the hardware (but will NOT make any attempts to 'recover' your files).

Third, an external drive has two major components -- the disk-drive and the USB-to-disk-drive adapter. Open the enclosure, and remove the disk-drive, and connect it as a 'slave' disk-drive in a desktop computer, to see if that interface hardware is the problem.

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I am format my hard disk{verbatim 250gb model #47562)now he not support with my dvd player. there showing file not available. so i need softwear


it is not a sofware problem... if the disk was recognized before.

try reformatting the disk and select fat32 as file system. do not chose quick format.

try again to connect to dvd player.
regards,
paolo.

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